Search results for query: *

We ended up having to remove all the hunt groups and enter them all back in using different numbers for them because if we added them back in with the same number, the same issue would occur. Sucks, but I suggest you remove all your hunt groups and add them back in under different numbers...

I am not quite sure of the procedure for installing a second daughter card into an IP403. Is it just a case of shutting it down, opening it up and installing the second card? Obviously then you have to program a few things in manager, but is there anything else? Anybody have a quicky step by...

I've recently upgraded from 2.1.35 to 3.1.48 and have been having a lot of trouble with it. My manager has made the decision to roll it back to the last most stable version. It sounds like that might be 3.0.59 (which I can't find to even download) but I'm not sure. Perhaps some one can point...

So where can I download 3.0.59 admin software and vm pro? I'm rolling back from 3.1.48 and I don't have an avaya service contract so I can only get to the public stuff on their site and I am having trouble finding this stuff on their site. Can some one help me out here? Possibly post a link...

Hmmmm. My VM Pro call flow is a different than how you set yours up. Mine was set up by the previous admin. And since it has always worked just fine, I never touched it. But now that I'm lookin' at it it looks really odd. I'm going to have a look at it now and see what I can do. Thanks! Ben F

I don't have a service agreement with Avaya so how would I go about opening a case? I don't really want to spend the amount they charge for tech support, nor do I wish to purchase a support agreement (my company has already made the decision that IP Office is not cutting and we will be going...

I thank you for all the suggestions and information. I'll be trying some of your suggestions to see if that gets us working correctly. One thing that I just don't get still is that it all was functioning quite well and doing what we needed until we upgraded... Ben F

You did read that correctly. For some reason I was thinking 3.0 was the latest version of VM Pro. I thought it was weird, but didn't really think twice about it. I'll get that installed and try it out. Thanks! Ben F

Hmmmm. What could be different on mine? Is there anything in VM Pro that would affect this? Did you have voicemail turned on? Any other factors that could be affecting my set up? Ben F

Nice features huh? I could set up a similar setup in Asterisk (ever heard of it?) in a day or two... So, are you implying that it could be bad programming on my part? How hard is it to add in hunt groups and add hunt group overflows? I really hope you are not suggesting that I don't know how...

It was recommended to me by our local avaya dealer that we should upgrade to the latest version and he assured me that 3.0 was not a very good release but to move past it to 3.1. I would have never even upgraded from 2.1 had we not been having issues with our system randomly rebooting itself...

My huntgroups are not overflowing correctly. We are running an IP403 with IP Office and VM Pro. They worked perfectly fine until after this past weekend when we upgraded from 2.1(35) to 3.0 and then to 3.1(48)and also upgraded VM Pro to 3.0(19). Our call flow should go as follows: The AA...