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  1. thetelephonelady

    Toll Free Number

    Thank you hawks. I just had the owner of the number just call me. It belongs to the City of Caro, Georgia. I will keep yuor info you gave me handy in case I run into something like this again. Thanks again.
  2. thetelephonelady

    Toll Free Number

    Thanks to everyone, I have made contact with this 18.. number. I had a tech I know in the US call this number. It turns out it is a pager number. I had him put my number in and hopefully this person will call me back.
  3. thetelephonelady

    Toll Free Number

    Thanks, I just tried this and it does not work.
  4. thetelephonelady

    Toll Free Number

    I am not sure if anyone can help but here is my problem. I am in Alberta, Canada. I have a client that I have just installed a BCM50. All went well except the Telco(Telus) had given this client a 18... number that is a USA toll free number. I have tried to call it, but can not do so from my...
  5. thetelephonelady

    PRI Caller ID question

    Hi there, you know I have never seen this before until recently I installed a BCM50 with a call pilot and the same thing is happening on it. I will be checking this out a little further and I will get back to you. If you find out before me please let me know. Thanks
  6. thetelephonelady

    Adding a 2nd company to a system - 2 lines and 2 sets - to MICS

    HI MELBS1; i APOLOGIZE FOR NOT BEING AROUND LATELY AND i HOPE YOUR PROBLEMS HAVE BEEN SOLVED. i HAVE BEEN IN THIS BUSINESS FOR 8 YEARS AND JUST STARTED MY OWN BUSINESS 4.5 MONTHS AGO. IT HAS TAKEN OFF LIKE WILD FIRE AND I HAVE NOT HAD MUCH CHANCE TO BE ON FORUM. SORRY
  7. thetelephonelady

    rotary numbers as direct numbers

    Thanks everyone if I ever find out how he has done it I will fill you all in.
  8. thetelephonelady

    Adding a 2nd company to a system - 2 lines and 2 sets - to MICS

    Yes this can be done except for the zero out. Your voicemail has a 2nd Auto Attendant. Company B can have their own greetings which can be programmed to answer only their lines. The system can be programmed so that only those lines can ring and appear on those phones which need them. All...
  9. thetelephonelady

    rotary numbers as direct numbers

    Thank you for your reply PERRYYP. Yes I know that would work. Here is an example: I have a four line rotary. I have three phones and each phone has one of the four lines assigned to it(ring and appear). Problem is when I have one of the rotary numbers assigned to my phone I will not always know...
  10. thetelephonelady

    rotary numbers as direct numbers

    I have been told recently that it is possible on the Norstar Systems to take a line from the rotary and use it like a direct number without affecting the rotary. My past learning was that this was not possible but if anyone knows how to do this please respond.
  11. thetelephonelady

    M7310 Headset switch

    If you do not want to buy the adapter, just disconnect the headset from the lower cord, you can now use your handset.
  12. thetelephonelady

    Default operator number

    If you want your extension 236 to ring when a caller presses 0 either from the Main Greeting(Auto Attendant) or from inside a personal mailbox there are three areas where you need to do some programming changes. a. Feature 982 Password is: operator the attd. must be changed to 236 b. Feature...
  13. thetelephonelady

    How do I change an extension?

    This is just a suggestion: When I was first learned the programming end of the norstar, I rounded up the different programming overviews. I found this helped me move around in programming and learn the programming easier. I use them just as guides as different softwares have more or less...
  14. thetelephonelady

    redirect calls

    If what I had asked you is the case then you must prime the line to the POOL. If there is a 9 involve I would then hotline the 9, then when the handset is lifted or handsfree is pressed then a 9 will automatically be entered, however if the actual line button or an intercom button is pressed...
  15. thetelephonelady

    redirect calls

    What exactly do you want to have happen--when you hit handsfree or pick up the handset do you want to get a free line from the pool to make an external call?

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