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This is a 412 and is at software 4.1(1201)

I asked and he assures me he has logged out. But wouldn't it log out the phone if you logged in another anyways?

I got a customer that has a digital phone at the office and an IP phone at home. Here is the deal he logs out at the office and logs in at home. He is saying that every so often the IP phone speed dials disappear. He has to unplug the IP phone and plug it back in to get them back. Ever heard of...

Check this thread on the Call waiting issue. http://tek-tips.com/viewthread.cfm?qid=1424508&page=1

That's what the Avaya tech told us. It was a bug in the programming. Ronromano can this be found on the avaya support site??

I just found out this is a bug in 4.0 (10) and there is a patch to fix this coming out in the next week or so.

I heard that is going to com out in December, so I can't wait til then to get this fixed.

I was hopeing to not have to wait on them.Ihave a call into them but i have not heard back on this issue yet.

Do you know where I can find this build?

Has anyone had an issue with thr IP 500 version 4.0 (10) With users in a hunt group not being able to see or hear a second call comining in while on a call? As if the call waiting on the hunt group was not working.

I have tried both also. And as I explainned before that I have tried this with 5 different systems and those systems have different music sources. They all have this issue with a cell phone. I think it is a cell phone issue and maybe 3.2 issue.

See we have installed alot of IP Office's 403's and 406's and even some 412's. I tried on a couple 406's and evenn one 412 that we installed and they all sounded bad on a cell phone. we are running 3.2 on all of them maybe there is a issue with 3.2 and music on hold. Some of the units have wav...

This issue started with one site. So I tried it on 5 differnt IP Office's and the porblem seems to be the asme through all 5 but no one else has complained. Just this one site has.

When we instaled this one site we started out with the wav file on the server set up mono,16 bit 8000KHz format in Manager's directory. That was the first thing we changed to fix this issue. We thought since this site is connected to a remote site through IP Trunking we thoought it was no...

I think it has to do with the Cell phone also. I tried with another cell phone Cingular and it still did it but not as bad. It would not make sence if it was a trunk port because I tested it on 5 different sites. Same result on all of them.

Has any one had customers complainning about the quality of the music on hold? We have a customer that says the music on hold is breaking up and static sounding. I tested it out on a lan phone and works fine no isues. I called back on my Sprint cell phone and it breaks up and you can't really...