Hunt group call waiting.

[Moto2xs]

Has anyone had an issue with thr IP 500 version 4.0 (10) With users in a hunt group not being able to see or hear a second call comining in while on a call? As if the call waiting on the hunt group was not working.

 

[Telecomboy]

It's a known issue with 4.0.10. I've heard there is a private build out there or you could revert back to 4.0.7.

 

[Moto2xs]

Do you know where I can find this build?

 

[Telecomboy]

You need to get it from your Avaya Vendor, they will have access through their distributor.

 

[Moto2xs]

I was hopeing to not have to wait on them.Ihave a call into them but i have not heard back on this issue yet.

 

[Telecomboy]

It is also being addressed in the next maintenance release, but who knows when that will come out.

 

[Moto2xs]

I heard that is going to com out in December, so I can't wait til then to get this fixed.

 

[puregold]

see this thread

http://www.tek-tips.com/viewthread.cfm?qid=1418354&page=1

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor

 

[Moto2xs]

I just found out this is a bug in 4.0 (10) and there is a patch to fix this coming out in the next week or so.

 

[ronromano]

It is available now on the FTP site. Contact your distributor.

 

[1043]

Its not a bug. It works the way it was designed. The problem is that it was designed poorly and will be restored to the previous way on the next maintenance release.

 

[Moto2xs]

That's what the Avaya tech told us. It was a bug in the programming. Ronromano can this be found on the avaya support site??

 

[ronromano]

No. It's on the FTP site and is password protected. Call your authorized dealer.