r6wraith600
IS-IT--Management
I have done a lot of work recently at a clients site and have come across some changes and issues.
When setting the PRI in manager there is an option that doesn't appear on the PRI configuration at all. This is the drop down for the "channel unit". This is an odd comment because it only applies to a T1 in certain modes. However, I had "timing issues" on the Telco's end and everything was set properly. When I flipped from T1 to PRI Channel unit drop down appeared and I changed it to "Normal". Saved and rebooted and all my timing issues went away.
This menu was only visible when I changed it and it is no longer visible when I look now, but all worked out. Again very odd.
Never mind the .NET framework errors you get when working in the line section on 4.0.10
Hunt Group changes? I have 3 phones in a hunt group. Assume all are free and not is use. If one user places a call out, and a call comes into the group, that one users phone (who made the outbound call) does not ring or even register a call. Call waiting is turned on EVERYWHERE I could find. I called my support and was told, that's the way it is now, he guessed. I got a work around (Hunt group button). However, is this right? They went from 3.2 to 4.0 (for some features) and this was a major thing to change.
So please comment, if you can point me to why the hunt group call flows changed or perhaps I am doing something wrong. Same goes with the PRI setup, why would that channel unit have anything to do with the PRI I was setting up yet not visible in manager when working with the PRI settings.
When setting the PRI in manager there is an option that doesn't appear on the PRI configuration at all. This is the drop down for the "channel unit". This is an odd comment because it only applies to a T1 in certain modes. However, I had "timing issues" on the Telco's end and everything was set properly. When I flipped from T1 to PRI Channel unit drop down appeared and I changed it to "Normal". Saved and rebooted and all my timing issues went away.
This menu was only visible when I changed it and it is no longer visible when I look now, but all worked out. Again very odd.
Never mind the .NET framework errors you get when working in the line section on 4.0.10
Hunt Group changes? I have 3 phones in a hunt group. Assume all are free and not is use. If one user places a call out, and a call comes into the group, that one users phone (who made the outbound call) does not ring or even register a call. Call waiting is turned on EVERYWHERE I could find. I called my support and was told, that's the way it is now, he guessed. I got a work around (Hunt group button). However, is this right? They went from 3.2 to 4.0 (for some features) and this was a major thing to change.
So please comment, if you can point me to why the hunt group call flows changed or perhaps I am doing something wrong. Same goes with the PRI setup, why would that channel unit have anything to do with the PRI I was setting up yet not visible in manager when working with the PRI settings.