IP Phone speed dials

[Moto2xs]

I got a customer that has a digital phone at the office and an IP phone at home. Here is the deal he logs out at the office and logs in at home. He is saying that every so often the IP phone speed dials disappear. He has to unplug the IP phone and plug it back in to get them back. Ever heard of that issue?

 

[tanderson3733]

Tell him to unplug the phone and plug it back in, that should restore the speed dials.

...sorry couldn't resist one bad joke today. Have you confirmed he's not forgetting to log out of one phone or the other when this happens?

 

[Moto2xs]

I asked and he assures me he has logged out. But wouldn't it log out the phone if you logged in another anyways?

 

[kwing112000]

What release is the system. i have heard of this happening.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[Moto2xs]

This is a 412 and is at software 4.1(1201)