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  1. YnotPhone

    NuPoint Call Flow - dial out

    figured it out on my own Thanks
  2. YnotPhone

    NuPoint Call Flow - dial out

    oh to add I also used the dial 0 to attendant and put in a Speed Dial number (9998 - outbound call) - when calling into the voicemail - listen to message - pressing 0 will call forward and will receive 1 partial ring before getting dead air on the caller side and no more ringing Tried...
  3. YnotPhone

    NuPoint Call Flow - dial out

    Greetings all, This might be an easy one - It's been a long-long time since I worked with a Mitel 3300 MXe (8.0 SP2) and NuPoint system (Rel 6 SP1) ** Customer wants to have caller dial in on existing DID, missed call goes to VM (5730), caller listens to VM greeting and choose to press 1 to...
  4. YnotPhone

    External calls to users on embedded voicemail.

    I'll give that a try next time I'm there. Thanks KWB!
  5. YnotPhone

    External calls to users on embedded voicemail.

    Greetings Gents, I work with Gordmon and I would like to add a bit of information. The site is running Release 9.0.3.29... it's a Mitel 3300 LX system, using the embedded voicemail. This site has 20 ports, all which work - there are no dead ports, Gordmon had the customer check by calling each...
  6. YnotPhone

    PoE Dual PKM | 5224 IP Phone

    The power required for Mitel IP phones is fairly constant whether they are in use or sitting idle. Very loud ringer and hands free settings can draw more power than normal. Additional devices connected to the IP Phone such as a Programmable Key Module (PKM) and a Conference Unit increase the...
  7. YnotPhone

    Volume control on the 7208 set of the BCM

    One thing I found about the M7208 sets, if you crank the volume all the way they can go... once you hang up the handset and then use the handset again the volume defaults. RESOLUTION: If you crank the volume all the way as loud as it can go, then press once back (lower volume) the volume...
  8. YnotPhone

    Encore CX Extension Numbers

    I've personally never seen or worked on a Mitel 3000 Encore CX system. If you have a display, why not call the phone with the dispaly and it'll tell you what the extension is. Here is a link I found regarding Encore CX sets: http://www.mainresource.com/PhoneTipsExecutoneEncoreCX.html Here is a...
  9. YnotPhone

    3300ICP - programming an MWI button

    You have the correct information when adding a message waiting light to a set... maybe delete the extisting MWI on set 132. Save after erasing the button on 132. Open extension 132 under Users and Devices. Click on the Keys tab. Find the key that you want to change and double click (or click...
  10. YnotPhone

    telco voicemail

    Unfortunately, I think you are out of luck. The Message Waiting Light is used for the Call Pilot (Nortel proprietary voicemail system) to indicate when you have a message. What you have in place will work; an analog set with the MWI getting a signal from the Telco to turn on the light. It's...
  11. YnotPhone

    3300ICP - programming an MWI button

    What KWBMitel is asking, is there an extension 555 on the MCD. If you go to the Maintenance Commands and type in "Locate Number 555" what does the MCD tell you.... Post what you see. Thanks
  12. YnotPhone

    MItel 3300 CXI II Voicemail Configuration

    You cannot just enable the Auto Attendant (AA), the AA is part of the voicemail that answers your calls with a "Thank you for calling ABC company, if you know the extension of the person you are looking for dial it now, otherwise press 1 for sales, press 2 for accounting, press 3 for marketing...
  13. YnotPhone

    MItel 3300 CXI II Voicemail Configuration

    Can you please be more specific. Tell us what you want: I call in the main number and hear the Auto Attendant, by pressing the ** I can get to the system prompts that asks you to put in a voicemail box extension and the password. I need to gain access to this voicemail from the outside line...
  14. YnotPhone

    MItel 3300 CXI II Voicemail Configuration

    The information you gave is rather sparse. There are many ways you can get this to work, if you have an Auto Attendant, call the AA and dial ** to get you into you mailboxes from an outside line. If you have mailboxes set up already, call your phone number, once you hear your message (your...
  15. YnotPhone

    Call rerout a number that isnt in user configuration

    Becuase you cannot find it as a 4 digit number, I believe this is a DID. I would check under system speed dial assignment form. You'll see the phone number and actual number. On the Actual number, change that to the extension you want to ring.
  16. YnotPhone

    Misdialing on Analog Trunks on 3300 CX 6.0

    If you open the Command line, do a CCS Call trace and dial the number, then you can see if extra numbers are being entered.
  17. YnotPhone

    BCM 50 Release 6.0

    I have the BCM R6 documents, on page 18 of the Configuration System (I have the R6 docs but cannot find it anywhere online: NN40170-501 Avaya Business Communications Manager 6.0 Configuration-System May, 2010 ) Avaya BCM R6 states that you can use IP Music on the Release 6.0 Music source and...
  18. YnotPhone

    BCM 50, Forwarding to External Number

    Can your sets forward externally already? You have to make sure that the extension has permission to call forward outside the phone system. Allow Redirect needs to be checked off for the extension.
  19. YnotPhone

    MoH port on a SX 200

    I believe that it on pair 32+7... Red/ Orange : Orange/ Red pair.
  20. YnotPhone

    Handset resetting randomly

    I've had a similar experience to this recently. I would start with what wMitel stated above, but my IP sets had conflicting IP addresses. Also when replacing the phone replace the cat5e cable, I had someone roll over the cable with their chair and pinch the cable.

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