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Looking for remote tech that knows SV series products. Mainly 83 abs 9300.

SV9100

I have a customer who recently changed from POTS to a Comcast PRI. I wired an analog extension out to the credit card machine and it works 40 percent of the time. Is there anything I can do (other than go back to pots) The circuit is set to g711. Any ideas would be helpful. First time we have...

Thank You I appreciate the quick response!!!!!!

you getting a personal id index error?

Can someone please paste on here what the cs1000 spits out and what the strings represents. Im trying to build my own buffer box and I need to see what the code looks like and what each column represents. Thanks in advance

OK Thanks....Is there a certain circuit card or license to get this working

Thanks for the response!!!! Any chance you would have a call example and how the cs1000 lays the call out. I am building the buffer box and the CS1000 im sure is different than NEC

Hi Folks, Need some help. I need to know what the call accounting stream is in a cs1000 for a buffer box. And how does it connect? IP / Serial if you can help you would rock!!!!

I am doing a favor for someone and i plugged in a coiu card and the system recognized it but the ports arent showing up. is this a license issue? any feedback would be appreciated. Thanks

I am doing a favor for someone and i plugged in the card and the system recognizes the card but not the ports is this a license issue.. they only have 8 ports now..any help would be great on this topic Thanks

very good point to out them.. I already disabled them and it worked..but that would not be good if they reenabled on a restart Good job thanks

dont mind my terminology I have a queue that has 96 position IDs assosiated with it running to a periphonics IVR. We are currently moving to a Genesys IVR. I am wondering why when I dial the queue number does it grab any TN. we are downsizing the number of ports we have from 96 to 24. Do I only...

yyyy data is an acid that i need to move to another acd.

I have 2 acd numbers setup in the system and I need to move 2 acid numbers from one to another. The system keeps telling me the number is already assigned. what am I missing and how do I move them ld 20 chg 500 ftr acd xxxx yyyy it will not let me change the yyyy data it reads that it is...

It is called 1 key dialing but it is in the voicemail system not the key system

I have an option 81c and trying to figure out an issue. The issue is that when phones are not logged in the customer cannot pickup the phone and use it. Is there a CLS setting that can be changed for this.. Thanks

Hey Everyone, Recently I tried to plug in my USB pen drive and it is causing my computer to crash to a blue screen. I can plug in my verizon wireless card with no problems. But it does happen when I plug in my printer as well. Im not PC literate so if someone has some suggestion please let me...

Yes electronically. Sorry

Hey everyone, I was wondering if there was a way to get a backup of my system and get it stored offsite. Just incase of flood or fire etc. Thanks,