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Ok - the login was typing double letters. So Avaya helped me out. I had to press CTRL F1, C for COMMS menu and turn off local Echo. Then Save ALL changes. Wow, I would have never guessed that.

Do anyone know what function key you hit after rebooting the Definity SAT Terminal? Function keys not labeled.

Great and thanks mojoputter.

Hello all, I have 3 questions. If you can help with any that would be great. 1. Does anyone know if it is ok to set slip detection to "yes" on the DS1 form without causing any interruption in the system? I want to make the change now instead of after hours. 2. Is it ok to change the primary...

When we were testing this, we only had one caller in the Meet-Me conference I thought this would still work because the Meet-Me conference was not at its max. Is the answer simply that you can not take an existing conference call and bridge it into a Meet-Me conference session?

Is it possible to make conference call on your Avaya phone AND then conference into a Meet-me conference active call? We tried to do this and when we hit conference the 2nd time to put everyone together, it wouldn't work. What is blocking this?

Can anyone think of a reason why caller ID for our attendant console is not passing the incoming phone number to her display screen? On a list trace attendant, we see the name and phone number, but on her screen all she sees is a name AND the main telephone number to her office. All other...

We installed a new PRI circuit and our attendant console phone is only seeing a city and state on incoming calls. Every other phone is able to see both the caller's name and their telephone number. Does anyone know what else I can check to make the attendant console see the right caller ID...

We have the option enabled where callers can spell the last name of the person they are trying to reach. When people are trying to reach our CEO, they are spelling his name wrong which is causing an employee in another department to get his calls. Do you know of any way in the Audix to add an...

The system will call any phone number you want it to call. It can even call his cell phone. But that's not what you are trying to do. I initially thought you were trying to do something different. I am going to digress......... If I think of anyway to manipulate the system, I will respond here.

AvayaTier, are you referring to the message waiting notification or splitting the mailbox?

Ok, that's a little different. A temporary workaround until someone figures this out is to turn on the message notification function in the mailbox. Tell the system to call 51000 when new messages are waiting on 61000 or vice versa. It will call the other extension and alert them that...

It can work with 2 stand alone PBX's because I have it working that way on my phone using 2 PBX systems and one voicemail server. Check the LWC Reception and the Audix Name fields on page 2 of the station form to make sure they say the name of your voicemail server. For our system, they both...

We have Intuity, but if Modular Messaging is like Intuity, you should be able to go to that voicemail system and look for a field called Secondary ext: In that field you should be able to enter the other extension number. In modular mesasging, change sub 61000 and under secondary extension...

Does anyone know how to make an 8434DX phone show more characters on the screen? When I do Shift then MUTE and dial 35, the speaker buttons turns on as if I am about to make a call.

This doesn't work for our phones...When I do Shift then MUTE and dial 35, the speaker buttons turns on as if I am about to make a call. Our phones are set up to where you don't have to press speaker to to talk hands free. You can just start dialing the number. Do you know any ways around...

We have noticed that when some employees call other stations with a display screen, some of their names get cut off. On the 8434D it is only showing about 15 to 16 characters. Do any of you know where this can be changed in the CM to make it show more characters? Thx

Ok - I got it working: Summary: I wanted to force a set of station numbers to use a different trunk group when they place phone calls. Steps: This is CM2.0 1. list partitioned-group to see what CORs are currently assigned to which Time of Day Chart. (This will help you find a TOD that you can...

I got that far before, but I am getting lost in the partition route table.... Here's my info: COR 23 is assigned time of day 5 (FRL of 5) Route pattern# 2 has the correct trunk groups that I want used. (points to TG#2 first and TG#5 as a backup) STALL POINT: In the partition-route-table...

Is there a way to route calls from a several stations over a specific CO-Trunk group? I don't want our fax machines to place calls over our SIP trunks, I want them to go out over our CO trunk group. Without making the employees do anything different, is there a way to send that traffic over a...