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  1. sirroutesalot

    Limit calls to an MGCP gateway

    I have a situation in which my PRI trunking is suffient for normal day to day operations, but quarterly my company has a conference call with 1000 participants (about 400 of which are in my corporate office) and I only have 161 PRI channels to support outbound calling. I have many other PRI's...
  2. sirroutesalot

    CCIE Voice

    Hey. How are the CCIE voice goals going. I've also got the CCVP cert and CCIE voice test complete, but due to job change had to drop the intensity of my studies for a while. Well I'm back in the game and ready to hit this hard. I'd love to find a few people with whom to trade study...
  3. sirroutesalot

    CCIE Voice Just Passed

    I have taken and passed the CCIE voice written test. I would say this test is very much like the sum of the tests which make up the CCVP certification. If you could score 85% or better on that series, then I think you could pass the CCIE voice written.
  4. sirroutesalot

    IPCC and Call Manager Call Records

    Hello, I've got an IPCC Express 3.5 and Call Manger 4.1(3) on different servers. Our company is asking for reports on Auto Attendant applications within the IPCC server, but also wants some data from Call Manager relative to the same call in the same report. In looking at the two databases, it...
  5. sirroutesalot

    79xx Sidecars

    Username: ac Password: 12345 Must have device control over the pilot points and must be enabled for CTI application use. Here is a link to a Attn. Console Q/A: http://www.cisco.com/en/US/products/sw/voicesw/ps2351/products_qanda_item09186a00800b0a20.shtml#qa6
  6. sirroutesalot

    Paging through FXS port

    Hello, We are currently connecting an FXS port to a Bogen UPAM paging module. When a caller dials the DN of this port and speaks, the system works great. If a caller dials the DN of this port but hangs up prior to speaking, the bogen plays reorder tone for 5 seconds or so over the paging...
  7. sirroutesalot

    Vlan based QoS

    The goal is to classify on this edge switch based on CoS or DSCP. The connected device can supply both. I typically configure the QoS at the physical port using an "MLS QOS Trust CoS" statement at the port, then use the DSCP-COS map to get the DSCP marked correctly What I'm having trouble...
  8. sirroutesalot

    Vlan based QoS

    Relative to a Cisco 3750 access switch using vlan based QoS on the switchport, can some describe how the switch maps the VLAN to a specific priority level. Example config: interface GigabitEthernet1/0/1 switchport access vlan 25 switchport mode access switchport voice vlan 28 mls qos...
  9. sirroutesalot

    ccvp lab setup

    3640 is a good all purpose router which supports most voice cards of the last 3 -4 years. Look around on ebay, there's tons of stuff out there. The older (non-XM) 26xx series are real cheap, but make sure you can get the IOS features you want before buying one.
  10. sirroutesalot

    Wildcards in Directory Numbers

    Transfer direct to voicemail without ringing the users phone is one case when I've used this. CTI route point with DN of XXX, which is set to forward all calls to voicemail. Make a tranlation pattern like *.XXX and strip pre-dot. Set up the Class of control so that only the tranlation...
  11. sirroutesalot

    Agent State when call missed

    It's been a while since I've worked with the IPCC application, but I do recall that there is a setting in the "agent" portion of the administration pages for IPCC which toggles an "auto-ready" state on and off. When I used this, the result was to set the caller back to "ready" when a call was...
  12. sirroutesalot

    Disable Transfer call

    You can modify the softkey template to take away the transfer soft button. I've used similar to remove the call forward softkey to prevent front desk staff from forwarding the main line to some DID by mistake.
  13. sirroutesalot

    PSTN Call Dropping Issue

    Called party number is preceeded by a "0". Not sure if this will cause a problem or not but it looks fishy to me. I would expect there would be nothing there, or a "1" there.
  14. sirroutesalot

    CTI route point unregistered

    Make sure the JTAPI user has permission to control this device. Once JTAPI can control it, it should register, then you can use it as an application trigger.
  15. sirroutesalot

    Need to get simple CDR report

    While logging in locally to the CallManager server, use SQL Enterprise Manager and run a query on the CDR Database / CallDetails table. Export the file to Excell2000 format. It walks you through the process of building the query. You will have to convert the date / time into the correct...
  16. sirroutesalot

    Call Manager providing DHCP services to Remote Site

    I used to manage a 40 site network a portion of which used Cisco IP phones. I did run the DCHP from a utility server at the Headquarters office. Remote sites had 6 vlans (subnets) each, so we had 200+ scopes on the server. As long as the scope network ID matches the network ID from which the...
  17. sirroutesalot

    ciscoworks question

    Ciscoworks is a bit overcomplicated for what it does, or at least what most people want to use it for. I'm sure with enough effort it will do great things, but I don't know anybody who has the time to devote to it. My former company had it and all we really used if for was to backup device...
  18. sirroutesalot

    Image upgrade problems

    You may need to remove old files from flash as well. You may have the right amount of flash, but there may not be room left for the files you are trying to place there.

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