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Caution - steep learning curve ahead, this can be tricky. Sometimes the hardest part is managing the finger pointing between your POS and PMS vendors. From what I've seen, Aloha emulates the Micros PMS interface communication dialog. Did your company purchase a Micros interface for the PMS? Most...

Solarwinds has one that's easy to use: http://www.solarwinds.com/downloads/ It's "free" with your contact info.

I did take apart the failed unit and didn't see an obvious cause for the failure. I didn't find any fuses, although there were several components on one of the circuit boards that had some brown discoloration around them. I believe I have a found a supplier that stocks used power units for a...

Replaced the power supply, and it works! Thanks for all the pointers.

I believe that is a SI.

I'm not sure where the fuses would be. I pulled out the power unit, and didn't see any fuses anywhere. Is there somewhere else I should be looking? I am certain the power coming from the wall is fine.

No resolution yet. Yesterday, I double checked the power, and try pulling cards and switching the system on. No luck. I am trying to locate a replacement power unit, we will see if that solves the problem.

Pulling the boards sounds like a good idea, I'll try that next time I'm at the site. I am not sure that will be the fix because the breaker isn't tripping.

Checked the UPS, tried an outlet on the wall that was powering another piece of equipment, even tried switching power cords. No luck.

I have a Definity G3 that I believe is a V6. It became unresponsive and acts like it doesn't have any power. No lights, no sounds, nothing. It is powered from a APC UPS, so I doubt it was a power problem. I have tried the power switch on the back of the cabinet with no luck. Anyone have...

I'm looking for ideas on the best way to prevent un-authorized use of our PBX while our hotel is closed during the winter time. I don't want to change the COR's on all the stations and then change it back again in six months. I can't shut the system down completely, it needs to forward incoming...

HmmG3, It is turned in "display system customer". So we will try our Avaya partner again. Thanks!

dwalin, I've tried that as well, when I try to change a station type from 2500 to VMI, I get this message: "VMI" Mode Code Interface feature not assigned

Thanks, but no luck with that one.

We have been trying to setup a fax server with analog lines from our G3csiV7. The fax server needs the DTMF tones of the incoming number. We don't have enough VDN's to do this, but I have seen mode code might be able to do the same thing. Problem is mode code isn't turned on. Our local Avaya...

dwalin, Here is list conf soft and disp sys cust. list configuration software-versions Page 1 SOFTWARE VERSIONS SPE_A SPE_B UPDATE FILE Creation (GMT) Date: 3:42 pm...

Yes, I am 90% certain I don't have them confused. (I am new to this, though.) Here is what display capacity shows: CALL VECTORING/CALL PROMPTING Vector Directory Numbers: 10 0 10 Vectors Per System: 8 2 10

Our G3v8 is telling me that it is limited to 10 VDN's. That is not enough for the fax server we are trying to setup. Any clues how to increase this limit?