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  1. desphoneguy

    Voicemail Pro

    How do I use system monitor to trace voicemail to email with voicemail pro
  2. desphoneguy

    External Call Forwarding on PRI

    I added NsXXXXXXXXXX where "X's" are a 10 digit phone number under ARS and things are working fine now
  3. desphoneguy

    External Call Forwarding on PRI

    Hello everyone We have a customer running server edition REL 11. with a combination of digital/analog/J Series Phones/ and a PRI Circuit People can receive incoming calls/ make outgoing calls/ we can transfer calls internally and externally When we call forward a user unconditionally to an...
  4. desphoneguy

    IP Office Server Edition

    I know this is a very general question. We recently had a strange thing happen, both our primary and secondary servers on a network connected to the same switch lost network connection at the same time for a couple of minutes, then came back up. The obvious thing would be a network issue, but...
  5. desphoneguy

    VoicePro

    I found the answer on Tek Tips
  6. desphoneguy

    VoicePro

    thanks for the replies everyone. But the easy answer is open Voicemail Pro Client press F9 change message length
  7. desphoneguy

    VoicePro

    I have setup two users, they are not associated with a physical phone. When someone calls the extension they automatically hear the greeting which we recorded and saved by pressing 4 so it plays in a loop. The customer is finding that they are running out of time when leaving a message. Any...
  8. desphoneguy

    Yealink CP 960 Conference Unit

    Has anyone tried installing a Yealink CP960 on an Avaya IP Office rel. 10
  9. desphoneguy

    We have an Avaya Application Server

    IPGuru I followed your instructions and low and behold it did work. I'm getting errors stating that other applications require one x portal and the uninstall stops. Any other ideas I'm ready use these things as a boat anchor
  10. desphoneguy

    We have an Avaya Application Server

    Thanks intrigrant, This may seem like a crazy question but I don't have much confidence in the Avaya Docs. How would you reinstall the server?
  11. desphoneguy

    We have an Avaya Application Server

    Just checking to see if anyone has any ideas on how to get One X Portal back up and running. Im pulling my hair out with this stuff
  12. desphoneguy

    We have an Avaya Application Server

    We have an Avaya Application Server running 10.1 service pack 2 We performed a backup of One X Portal, when we restored the backup One X Portal will not come back online. Any ideas
  13. desphoneguy

    Upgrade from 7.0 to 10.1

    We attempted our upgrade, actually 2 different location upgrades Upgrade 1 at site 1: 7.0 to 9.0 to 10.1 Upgrade 2 at site 2: 8.1.65 to 10.1 When we attempted to enter the XML file on the 10.1 we received the same error at both sites "http request failed 401 unauthorized
  14. desphoneguy

    Upgrade from 7.0 to 10.1

    So are the DOCS wrong or was that just the steps you took??
  15. desphoneguy

    Upgrade from 7.0 to 10.1

    That's strange the docs indicate to upgrade Rls 8.1.65 or to Rls 9.0 then to 10.1???
  16. desphoneguy

    Upgrade from 7.0 to 10.1

    We have a customer that we want to upgrade from 7.0 to 10.1, the required licenses have been purchased based on the XML we download from the existing system I understand that it will be a two step process. However in the instructions it states to load the licenses before the upgrading. The...
  17. desphoneguy

    Avaya IP Office Application Server

    That is the process I followed and it didn't come up. Is there anything with the OneX Portal configuration that needs to be changed?
  18. desphoneguy

    Avaya IP Office Application Server

    I have an Avaya IP Office Applications server running with an Avaya IPO 500 V2. When I use default settings on the server and change the default IP Address IP Address on the IP Office to a X.X.X.2 instead of .1 everything can works. VoiceMail Pro functions fine and one X portal works fine. I...
  19. desphoneguy

    Loud Ringer

    I Have a customer that has IP Phones, 1120E. There isn't any copper going to the area which these phones are located. Does anyone have any ideas on what is available for a loud ringer?
  20. desphoneguy

    SIP Loud Ringer Question

    Is the Algo 8186 product considered to be a SipLine product on the cs1000, and does it mean that we would need a SipLine server and 3rd party license.

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