desphoneguy
Vendor
We have a customer that we want to upgrade from 7.0 to 10.1, the required licenses have been purchased based on the XML we download from the existing system
I understand that it will be a two step process. However in the instructions it states to load the licenses before the upgrading. The issue is that the new licenses came in an XML format and the existing rel of 7.0 will not allow the install of te XML files.
Any ideas on how to load the licenses?
I understand that it will be a two step process. However in the instructions it states to load the licenses before the upgrading. The issue is that the new licenses came in an XML format and the existing rel of 7.0 will not allow the install of te XML files.
Any ideas on how to load the licenses?