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  1. tebbing

    Restrict overhead paging capability

    Our paging is setup as a 2500 station. Can I still use the DAC or COR to prevent people from dialing it?
  2. tebbing

    Restrict overhead paging capability

    Hello all Someone just transfered a call to our paging extension. Trust me when I tell you this was very very very bad. Is there a way to restrict certain people from being able to access the overhead paging? Thanks in advance.
  3. tebbing

    Make lines ring before going to VM

    I have a secratary who has 4 lines on her phone. Her primary line appearance, secondary line appearance, our CEO (brdg-appr), and CFO (brdg-appr). When she's on a call on her line, she wants all lines on her phone to ring so she can try to answer them before they go to VM. Is this possible...
  4. tebbing

    Phone prefix

    I should clarify. Our local telco is saying that this can't really be done...
  5. tebbing

    Phone prefix

    Avaya S8500
  6. tebbing

    Phone prefix

    Is there a way to request a specific prefix for a business? I'm responsible for our phone system and we're adding some extensions that fall outside our DID dialing plan. Example internal ext. 224 is 212-555-1224. Our block is 100-399 example: 555-1100, 555-1101, etc. This leaves a whole...
  7. tebbing

    Nortel & Avaya integration

    You're absolutely right. I should be held hostage for $95 each time I want to take advantage of something I've spent thousands of dollars for in the first place. Thank you for your intuitive response.
  8. tebbing

    Nortel & Avaya integration

    My site has an old option 11 and a new avaya definity. Our phone vendor charges us $95 each time we migrate someone off of the nortel and on to the Avaya. Does anyone else know how to do this?
  9. tebbing

    Capture trace station to file?

    If I do a LIST TRACE STATION is there a way to capture this data to a txt file or something?
  10. tebbing

    Disable hard coded buttons on 4620/4621

    Is there a way to disable the built in conference button on a 4620/4621?
  11. tebbing

    Integration problems

    We have a Nortel Option 11 and integrated it with a Nortel S8500
  12. tebbing

    Integration problems

    I appreciate the feed back. I'm certainly not a Nortel lover/expert, but it's what I'm most familiar with. Purchasing the Avaya was a big step for me, but there have been sooooo many little "gotchas" that it just seems never ending. I did call the vendor with my boss and we had a somewhat...
  13. tebbing

    Integration problems

    Hello everyone. I'm originally from the planet Nortel. My company (a fairly large hospital) has purchased a new VoIP phone system from Avaya. We have integrated the two systems with the hopes to eventually phase out the Nortel completely (eventually). We have modular messaging on both the...
  14. tebbing

    System Wide Change

    When you dial 0 and the TGAR is 1 you get a fast busy and it doesn't ring the new switchboard consoles. If you change TGAR to 2, then it works fine. This is coming from the Avaya folks.
  15. tebbing

    System Wide Change

    We just integrated our Avaya IP phone system with our old Meridian system. I need to make every set on the Nortel side have a TGAR of 2. Is there an easy way to do this. Also, let me just say, I'm not bashing... but I like my Nortel system much better... Please, thanks, and Merry Christmas!
  16. tebbing

    PBX Dialin

    There is some kind of big box that has all kinds of serial connections and a spot for a printer that is independent of the pbx itself. I think it also calls the telco for certain fault codes (but I could be wrong)
  17. tebbing

    PBX Dialin

    I had this info once upon a time, but now we have a PC connected with VNC so we can just do it via the network. Now we're working on installing our new VoIP system, and they need to have access to the switch. I have my level 1 and level 2 passwords, phone number to dialin etc, but there is a...
  18. tebbing

    Phone interchangability

    We have two off site locations. One that has an older Norstar key system and the other site has a much newer norstar key system. How does one go about seeing if the phones from one can be used on the other?
  19. tebbing

    Moving from 3 to 4 or 5 digit dialing

    We're getting ready to start implimentation of a new Avaya VoIP phone system that will be integrated with our Nortel Option 11c. Eventually we're going to replace the Nortel equipment all together. One of the things they're pushing for is to keep us on a 3 digit dialing plan, but we're going...
  20. tebbing

    Cards/QSIG Question

    I'm not sure... I will clarify with him Thanks!

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