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Everybody, thank you very much for the ideas. The one with coverage path worked great for my needs. The solution from telcoguy gave me ad idea on how to handle unwanted incoming calls that we occasionally get here. Thank you everybody! Great place to get help.

Hi all, I have Definity G3 si v12 A customer requests that external and internal calls to the same station be separated. Since the number is well known by public, we do not want to change it. I can add another number and set up a bridge appearance on the station, but this will require to notify...

Hi, I have a customer who wants to have two lines (main and back line to the her office)on one phone set(Avaya 5410). I have set up a back line and put bridge app. on the main phone set. One problem (different from Definity that I used to) is that I cannot do it with out the actual set for the...

Thank you! This explains it!

Hi, All manuals say to press 1 to bypass voice mail greeting but it does nothing on my system. (IPO 406 4.2) I think it's embedded vm but not sure how to tell the difference. I know it's on a card. What am I missing? Thank you

Hi, I have ip401 with two analog lines that connected to faxes. User wants one fax to be forwarded to another when it's busy or down for some reason. I tried to enter the ext of the second fax (5094) into "Forwarding" tab and check both buttons - "Forward On Busy" and "Forward On No Answer"...

Thank you, I'll look for one.

Thank you. WIll IPO500V2 provide 8 analog lines?

Thank you. Could you suggest the model and configuration? Does it come with voice mail? or is it separate? Thank you

Thank you. Is IPO the only choice if I stay with AVAYA (I intent to)?

Hi all, I need help selecting a phone system for our new remote location. At the main building I have Definity G3siV12. Remote location will have about 30 - 40 telephones and probably 5 - 8 analog devices. I am thinking to bring T-1 from my switch to the new location. What system should I...

Thank you. It worked.

Hi all, I have Definity G3siv12 and 8400 stations. I seem not to be able to transfer calls picked up on brdg-appr. Is it possible to achieve? Thank you

Thank you. This is just what I needed.

I did that. It's on page 2. Message center does not allow me to select Audix and I don't know what the rest of them are(fp-mwi, mca-vm, qsig-mwi, rem-vm) and if I can use them. The second choice on that page is LWC Reception (audix, spe) Any idea? Thank you

Hi all, I have G3si v12. I have a hunt group set up with cov. time table that sends calls during business hours to cover answer group. If nobody in that group answers, the phones keep ringing. Is there a way to send this call to a vm (Intuity Audix) and notify all the members of the answer...

Thank you. I did that. Now I have to wait for my next visit there (offsite) and see if the phones will be recognized. Thanks again.

I hate to start this topic again, but I could not fine definitive answer yet. I have IP Office 406 DS 4.2(4) and a few 5400 series phones. Some 5410D phones are recognized fine, so do 5402. But some of the 5410D keep showing message "Please wait" and never get recognized. I have six of those...

Ooops. Just found out that ANI/II digit routing is not enable in my system. I guess I'm out of luck here....:(

Thank you. Will try.