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--Thanks a lot. I knew it was something obvious, but my brain defaulted to Homer Simpson mode.

Hello: --Newbie here who needs advice on the best way to spilt hosting services between two providers. --The family firm I work for wants a well-known ISP to host the domain name & provide Internet access. --A freelance web designer, who is a relative of the owners, wants to host the website...

--Radmin looks v. promising. Now at least I have some options. Thanks for all the tips. P.

Hi Davetoo: --Thanks for the input. Good advice. I have a mix of Win2k & WinXP. I wondered if a single solution (a la VNC) would be better than pcAnywhere & RDP. --Ironically, the issue came about because the XP users struggle with Remote Assistance, even though I've walked 'em though it & set...

Hello: --Network newbie here. What is the best way to remotely manage Win2k desktops? The network I inherited uses pcAnywhere v10 for help desk issues, remote administration, etc. VNC looked interesting, but I've never used it. Is it worth switching to VNC or another solution or just to stick...

Hello: --Appreciate some advice on troubleshooting a printing defect with a Phaser 6200. A streak running the length of the paper appears exactly 5 cm from the margin on every page. It doesn't matter whether it's color, BW, single- or double-sided. --I installed all new ink cartridges, ran the...

Hello: --Have an odd problem with my WSUS server that I think is a database corruption of some sort but I'm unsure how to proceed. --The server has automatcially re-downloaded 4 GB of files the past two times I've ran WSUSDeBugTool /PurgeUnneededFiles. WSUS has been (mostly) trouble free prior...

--That did the trick. I figured it was a typo. As a former newspaper editor, you think I would've caught the error. Thanks a lot. Regards, P.

Hello: --Newbie here with an odd batch script problem. The script, which I want to use with Task Scheduler, permanently deletes files in the target directory then moves itself to the Recycle Bin. --The issue occurs no matter what I folder I launch it from. It doesn’t seem to matter whether I...

Hi TouchToneTommy: --That did the trick. Thanks for making the boss think I know what I'm doing. Best regards, Patrick

--Merlin newbie here with a question: How do you prevent an inside extention from ringing when an outside call comes in? We use WinSPM v9. --Appreciate any help because my speciality is MS networking not telephony. Boss asked me to try and fix it before calling in an expensive consultant...

--Thank you both for replying. I've learned a lot from reading your other posts. --I'll remove IMF v1 & re-install Exchange SP2 in the next few days and post the results. My brain often defaults to Homer Simpson mode when it comes to Exchange, so I want to study to SP2 release notes first...

--I’m basically an Exchange newbie who has a problem with Intelligent Message Filter on Exchange 2003 SP2 (on Server 2003 SP1). I recently started a new job with a small company and the boss wants to reduce the amount of UCE, so for starters I'm using IMF. --The main problem is no mail is...

--Thanks for the great advice. With a tight budget, that makes my decision easier. Patrick

Hello: --Newbie here with an Exchange question. How do I prevent duplicate messages from being forwarded to an external account? Our four BlackBerry users get duplicates of all messages forwarded from our Exchange server. --Here's the setup: I created a contact for each of the BlackBerry users...

Hello: --I'm a newbie that needs some expert advice on whether to replace the batteries on our UPS or upgrade to a new model. --Our APC Smart-UPS 3000VA RM 3U 120v unexpectedly shutdown our only server twice in three days. --The first shutdown was on a Friday few hours after an audible low...

--Thanks for the tip. I stumbled upon the solution myself. I ran Spybot S&D when I noticed unauthorized toolbars, etc. The user compounded the problem by accidently running taskman in small footprint mode. That made it v. difficult for her to see. Something to watch out for.

--Only two copies of taskman.exe on workstation. One is at c:\Winnt; the other in c:\Winnt\System32; both are version 5.0.2134.1. This is the same on our other Win2K workstations.

--Need help troubleshooing a Task Manger problem on multi-user workstation running Win2k SP4. --Two instances of the app run minimized in the systray whenever one user hits Alt+Ctrl+Del. Taskman.exe won't run from the command prompt either. Problems appeared about a month ago and affect only...