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Hi, on a server edition 9 system, with only the primary server, with voice mail pro, and many hunt groups , the trunks sip are also directly configured on V2 expansions. What happens if Primary Server fails? I think certainly the voice mail pro service does not work. and can not access to...

thanks amriddle01 for your help , now i do not have the message , i 'll have tomorrow , but i think it is about five message ? where i can post the link , where i can send private message to you ? Sunrise

I need to upgrade my voice mail system from Embedded Voicemail to Voicemail Pro , The program to convert the files is sysmonDB, i read is not possible to find it ; Maybe someone can help me to convert message to wav format ? Thanks

Hello guys must perform an upgrade the IP 500 V2 from release 9.1.0 to release 9.1.7 The system is already up and running and the customer has recorded many messages with embedded voice mail. What is the best way to do the update with manager or recreating the Sd ? The customer during the...

I realized , I do not want to create problems to anyone , thanks

thanks for your time, I have not started the job, I have to talk to my boss, because the customer is particularly not if you share files on the internet. Thanks Intrigrant

Hello I should convert 16 messages Thanks

Hi, I need to upgrade my mail system from Embedded Voicemail to Voicemail Pro , The program to convert the files is sysmonDB, where can I find a copy , someone can put it on dropbox Thanks

Thanks to the help me , as soon as possible , I try to call before the user and then transfer the mobile Bridge Apperance is very nice , but my receptionist manage about 300 user . Other solutions are there? The operator complains that may no longer work as before Thanks All

Good morning, our operator asks the option of calling a mobile number and transfer it to an internal user without waiting for mobile number answers and transfer it to an extension without requiring response. If I try to call a mobile number with the line apperance 1, if I try to put on hold...

thanks , but my idea is make a variable user with voice mail pro , it is possible make that ? And my boss like another line in the telephone with key , i try make phantom extension , but i can not use that apperance is busy , only if i use analogue port. good time all[afro]

Hello , my system vmpro 9 , i have my boss need to block only caller from internal number 3XX , 4XX , but he want ansewer call from incoming route number. I think it is possible but i don't know how make that. Thanks

thanks a lot holdmusic34

hello , my customer asking about make some statistics about group hunting , i read it is not possible use customer call reporter in server edition but only in advanced edition. How can make report in server edition ? Thanks

thanks for help me , my Linux server and IP 500 V2 expansion are configure in LAN1 ( same network voice vlan , i can configure Sip trunk to LAN2 port in the Linux Server? i need add my network Avaya SBCE ( Session Board Controller ) , where and when i need ? thanks

Good Moorning , I have installed a ip office server edition release 9.0.5 . The solution have one Primary Server (New York ) and also one Expansion Ip office 500 V2 locate in another town with only digital station Avaya 1408. The customer want make outgoing call from Digital extension in...

yes ok 1) select time profile , right button and select new. 2)Write name as "Business Time" without " 3)Add Recurring and flag monday to friday 4)Setting time 08:00 to 13:00 and thenk click ok But time isnt correct still remain 00:00 to 23:59 i done all steps without send...

hello people can help i have been asked to setup a time profile on the avaya ip office 500V2 release 9.1.0 The times are as follows Monday - friday 09.00 - 13.00 I have set this up but the time profile show always 00:00 - 23:59 I cannot change time correct Any help greatly appreciated...

hello forum, I have problem with customer where i have installed IP Office 500 V2 version 9 (9.0.0.829) , with a telephone model Avaya 1416 , with set 3 line appearance . The customer ask the ability to view the caller's number on the screen ( 2 line appearance ) , when it is already in...

hello forum , i am lokking fir some very important paches for messaging 4.1 , i can not found , messaging 4.1 Patches: 39966, 39600 and 39390 , please if someone have please give me . Thanks a lot