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Thanks... that worked

How does on get distictive ringing on a M2616 set? I have an option 81 and in LD11 on key 0 i set the DNRO 0 and DNRI 3 but the ring is still the same any help would be apprectiated

I have an option 11c rls 22 with a recently installed OTM. We are experiencing a problem when trying to synch 2016 digital phone sets. Everytime we use the SYNCH command in OTM, we get an error "CDCD SCH0341" unable to match input field with stored mnemonics. CDCD is a "conferee digit count...

LOL, those are pretty good ideas. I get ring on the butt set before the loop extender but no ring after the loop extender. I have three other OPS line in the same loop extender, and those three are working perfectly. problem is, i am not familiar with this type of loop extender, the customer...

I came to the same conculsion. the customer has a telelabs OPS loop extender and i am wondering if the port in which the OPX line is cross connected has gone defective. thanks

I have a Norstar that has an OPX line from an Option 61c. about two months ago the OPX stopped ringing in on the norstar set. when somebody calls from the 61c via the OPX line, the set does not ring and no appearance is showing that a call is coming in the OPX appears on x221, the prime set I...

does anybody know what the default login/password is for the call pilot? I have connected the monitor, keyboard and mouse to the faceplate of the 201i, powered on the monitor, and the login/password window comes up I thought it might be: NGenDist ntdist Other than pressing the "reset" button...

thanks vztech...now i know for the future. I agree with Eddie...i wish i could dump OTM but management thinks it is the greatest thing since canned beer.

i went to hyperterminal and programmed the two pvr's on the set then checked to make they were in route 31 because he wants to dial out on them the frustrating part with OTM is that it does not let you add or delete from the customer numbering plan.

I need to program two private lines on two empty keys on one set/ extension number. The error that pops -up states that they are invalid DN's and that they do not appear on the "Numbering Plan or Site". On the OTM I've gone to: files- properties-customer 0-properties and then Numbering...

I would replace the sets but the problem is that the blank displays have happened to every set connected to the switch at one time or another. would it be in the call registers?

I have various display sets that go blank or dark. I have to unplug and plug back in the set for the display to come up. it is an intermittant problem not the same sets all time the problem seems to be across all digital line cards. sometimes the displays go blank on several sets, other...

so if i go to ld 32 and type .cpwd l c s u that should reset the 3900 set password back to default, right? What is the default password of the 3900 sets?

How do you reset the password back to default on a 3900 set?

I did not map the main number 295-1342 to a target line so i will do that. I have 20 users and 32 extensions. I have 20 DID numbers that are mapped to existing extensions (222-242) and these work fine. so, i need to pick out an unused extension (243-253) and map 295-1342 to one of those...

found out the problem was in the log space which ETAS needed to reset.

I have a BCM 400 with Call Pilot. I have a PRI circuit programmed into the BCM. When the main number is called, it comes over the PRI and it rings on x221. x221 will ring four times then go to the mailbox associated with x221. The main number is suppose to ring into the auto attnd first, the...

I have a user trying to add a 7th holiday to their menu. Call Pilot version 2.01.27.05 on a BCM400 She clicks on 'messaging' at the top menu and chooses 'holidays' from the drop down list and she sees the existing 6 holidays. when she tries to add a 7th holiday she gets and error "could not...

I thought it was a MICS 4.0 but it is a 6.1. finally got the installer password...but we are having problems with the E&M card...see the post with the title E&M install. thanks guys. it getting frustrating, it seems that i am fighting the programming or the equipment at every turn.

i went into the maintenance and the system isn't even showing the trunk module. same with the hardware command...it only shows the modules in 3 and 4 in the ICS everything else is showing "unequiped" looking in the book it says the probable problem is: the fiber cable is defective the E&M...