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How can I add a 1 to long distance calls when dialing from my history log on a 9608 telephone?

Is there a way to do call pickup on out side calls only. I'm using T-1 PRI for phone lines. The problems is when the use the group pickup button it picks up internal calls.

Having problems with merlin messaging 4.0 doing unified communication with exchange server 2007. Will it even work?

I'm trouble getting off site notification to work when a message is left. It is set up in the person mail box. Is there a setting in the vm system?

Thank you Im going to open a case number with 3Com.

There is 30 phones on the system. I change the hard drive tray and reprogrammed the system and were still having the same issue.

The V 5000 locks up about 2 times a week and phones stop working. IF i go in to netset and tab to it and i can reboot the system. If I move to more than 4 tabs the V5000 locks up and I do a reboot with a serial cableor unplug the system. I not sure what would cause this problem.

I have a operator postion that about 4 to 5 times a day it will dial 9 and the same phone number. It does this by itself. Is this a feature?

I replaced the hard drive and tray,and can't get license to go to new hard drive. Does the license live on the HDD tray?

I have a merlin messaging 4.0 and I have 2 phantom mail boxes that will not do unified communcation to their emails. The other 30 work just fine. Not sure why these 2 don't work. I renumbered the mail boxes to new numbers and reintalized the mail box and still not working.

USB cable

How do I turn it off using the voice mail manager? I've looked and I can't find it. Thank you

I have a MICS 5.0 with a voice mail 4.0. Can call internal numbers and voice mail boxes will answer. DID calls get answered by the auto attendant instead of DID's mail box then if I try the name directory it will transfer to the correct ext, but voice mail box will not answer and goes back to...

The customer has said that he pick up a handset and a squeal comes from the handset. They hang up the phone and pick it back up and the squeal is still there. This is happening to all phones. Customer has to rebot the system and the squeal goes away. This has happened 4 times in the last 6...

Is the redirect in the voice mail or phone system? If its in the voice mail how would I program redirect? I know where it is in the phone system, and I thought redirect in the phone system was for off site forwarding?

No I don't have a patch for this. Also all DIDs are going to the auto attendant prompt instead of their individual voicemail box. Just recently upgraded system from 4.1 to 5.0. Everything was working before the upgrade. The reason for the upgrade was experiencing problems with T-1 PRI.

DID calls are not going to extensions mailbox but is going to general mailbox. How do I change this so DID calls are going to the extensions mail box instead of general mailbox. This system is a MIC 5.0 with a NAM 4.0 voice mail.

I have programmed a calling group with a DID number. I want MOH to play and the delayed annoucement playing ever 90 seconds when a call is put into hold. I have programmed line port 803 for music on hold, line port 804 is the calling group line port. MOH on hold from an outside line works. I...

I know that outside calls only receive MOH. The group calling MOH has music on it, and I have tried different CO ports.

I've been having constant problems with a T-1 PRI on MIC 4.0. I hope the upgrade will resolve the issues like dropping calls. Is there a procedure to upgrade a 4.0 to a 6.1. Will I have to reprogram the system?