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  1. gadang

    NCR 7402 MSR and Aloha

    Doesn't anyone use NCR's with Aloha TS? I am three days from opening and cannot get the MSR's to work. Does anyone have any tips on making the MSR's work? Do I need to find a special driver or setting in Aloha 6.2.24? Any help would be appreciated
  2. gadang

    NCR 7402 MSR and Aloha

    I am trying to use NCR 7402's with Aloha 6.2.24. I am trying to configure the MSR to work. I can swipe in windows to a notepad but cannot when Aloha is loaded. Can anyone help me with this issue please? thank you
  3. gadang

    Arcserve r11.1 (3200) Catalog File taking 8hrs to backup

    David, I went ahead and upgraded to r12. I didn't do anything else but reinstall and put the SCSI drives back in place. Now the throughput is 500 meg a min instead of 100! Thanks for your help!
  4. gadang

    Arcserve r11.1 (3200) Catalog File taking 8hrs to backup

    Hi David, I looked at the Temp Directory and it is empty when the job is not running. I am only getting 120 mg a minute throughput when the job is running. When I look at the Activity Log under Job Status it states: Information 12/10/2008 02:40:16 AM 29 3 Average...
  5. gadang

    Arcserve r11.1 (3200) Catalog File taking 8hrs to backup

    I have just loaded Brightstor r11.1 sp2 (Build 3200)on Server 2003 Sp2. The problem I am having is that backup jobs are taking over 10 hrs for about 75 gb. The catalog backup seems to be the culprit. It takes about 8hrs for that alone. Can someone please give me some help? Also it fails on...
  6. gadang

    Special information on Receipts Aloha 5.3.29a

    I have a customer that is using Tableservice in a sandwich shop. What he wants to do is have a three digit number on the ticket so they can call it out when the sandy is done. I believe the only way to do this is to us the "tab" function and type the "special" information that will show up on...
  7. gadang

    Activity Log Empty in BAB 11.1 SP2 (3200)

    davidmichel I did reboot but it still kept me from changing the name. I just went in with process explorer and killed everything that had CA tied to it and that allowed me to change it. Unfortunately my original issue still stands. My activity log is completely empty. Any other ideas? Thanks!
  8. gadang

    Activity Log Empty in BAB 11.1 SP2 (3200)

    Hello, I have a situation where the Activity log is empty. The Job log works but the activity log would work for only certain items. I followed the instructions in the thread478-1177907 thread. I set all of the filters to show everything and stopped all services using the "cstop" command along...
  9. gadang

    Tips...again Aloha 5.3.19

    Hey all, How would a manager adjust tips on the day of business? I know you can go in and adjust tips for the previous day but how do you do it for today? It has to do with tip share. Any help would be appreciated. b
  10. gadang

    Some Aloha Questions...

    We use surveys at our concepts and yes you will need to license that so it will show up in maint. We also use the COM interface for our Kitchen Display Module. B
  11. gadang

    Hourly Sales and Labor report

    Yes that is what I did. Thank you so much for your help!
  12. gadang

    Hourly Sales and Labor report

    zahead31 I think I figured out the problem. The store's true opening time was 10:50am. What they were doing was ringing up catering orders and they have employees in for prep work long before the opening time. What I think is happening is that Aloha put the sales on the previous day. I just...
  13. gadang

    Hourly Sales and Labor report

    zahead, the manager just wants to see a specific time frame. Just like the flash report but in the BOH. He just wants to look at 12pm to 1pm and see what his labor vs sales looks like at that time. He does not want the hours prior to show up in sales/ labor.
  14. gadang

    Hourly Sales and Labor report

    zhead, That is what I thought. I know that you can look at the Flash on the FOH but the manager on site seems to think that he needs to look at it in the office. I see the same thing with the report showing sales for the whole day. What other choices do you think there are to do a labor/sales...
  15. gadang

    Hourly Sales and Labor report

    Index, Thanks for the input. Can the report just show the hour in question? Like if I have been open since 11am and I want to see how my lunch went can I just see what sales were in the hour of 12pm to 1pm without any sales showing from 11am? Thanks again for your help
  16. gadang

    Hourly Sales and Labor report

    Sorry....Aloha 5.3.19
  17. gadang

    Hourly Sales and Labor report

    Ok...When printing a Hourly Sales and Labor Report in the Aloha Manager you want to be able to see what sales are happening in a given hour so they can see what labor dollars are being spent..correct? Will/Can that report show just the sales for that hour only or will it always be accumulative...
  18. gadang

    Schedule Enforcement Aloha 5.3.19

    Thanks Z!! I couldn't find anything either that ties directly to that button. I will test the theory to see if it takes away the approval side. Thanks! I am putting up another question...so maybe you can help again...: )
  19. gadang

    Schedule Enforcement Aloha 5.3.19

    The button is "Disable Punctuality". How do I remove that? Thanks!
  20. gadang

    Schedule Enforcement Aloha 5.3.19

    I am going to look into the Jobcode issue and see if they are just not clocking in under the correct job code. I have another question...where on the FOH access levels can I disable the option to override the clockin enforcement? I am finding that the managers are disabling the enforcement so...

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