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1) Monthly Ghost Image on seperate partition of the hard drive. 2) Monthly Inspection by IT (remotly if needed) to run alternate AV (EWIDO, STINGER) and clean out temp files.

Open port 3389. You might have to point (port fowarding) the D-Link to each of computers that will need remote desktop

IS VNC installed as a service on the server? and if it is, have you tryed to restart the service?

What ports have you fowarded? Have you checked remote settings in system properties?

Thanks. I guess I was just thinking of that it should of been easer to see the client because the he can connect to the VPN and ping our internal junk without a problem. And I have to say, you seem very optmisitc that when a user is looking a comand line, they just won't throw some water on...

How can I connect to a remote user for administration? I ant to be able to access remote workstations to install/troubleshoot for the non-computer friendly users. I was told that once the remote user connectes to the VPN, I (administrator) can then remote desktop to their new internal IP...

Thanks Jenny Please excues my newness to exchange administration, what profile is there on a local machine that reinstalling outlook would not fix?

I am having the same problem accross our network. Win XP(sp2) and 2000(sp4) are both working for some, and not for others. Any resolution to this?