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Thank you so much for your suggestion OhioTelecom! Our Proccesser Module is up in the air so I could not tell that the plastic was preventing the plug from going in far enough. Thank you everyone for your time. -Chris O'Connell

I am sure that the stereo is outputting because I have checked it with headphones. The volume is all the way up, it is on, etc. Im not sure what a butt set is but I am absolutely positive that the stereo is functioning. Any suggestions? Thanks again, Chris O'Connell

Greetings, For two days now I have been trying to set up the music on hold but with much difficulty. My source is a stereo system. The only out put is a 1/4" headphone jack. I have purchased a jack converter that plugs into a 1/4" jack and accepts an RCA cable. The cable runs then up into the...

Hello, I have a 18D Partner on the system (several actually) for which I do not know the extension number. Is there any way to determine the number? Thank you for your time -Chris O'Connell

Thanks alot - I found that out after raeding through 4 manuals, which I thought would all contain the same information (but don't). Thank you very much for your reply. -Chris O'Connell

Hello My name is Chris. I work for a small business. We have Lucent/Avaya Partner Plus AVS system in place. What I would like to do is somehow have an intercom through the phones without ringning the other phone. I want to be able to contact an extension and speak through their speaker without...