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We just recently moved to a Cisco Jabber platform in our law firm, but still have some old Nortel / Avaya IP Phones (1140's & I2004's) that we would like to possibly integrate within the new platform. Is there a away to reset the Nortel IP phones in order to allow for them to be used on our...

I do yes abrasher. Not to worry, someone already answered my question

Thank you yyrkroon. Your answer was most helpful and took me right to where I needed to go to get the result I was pulling what is left of my hair out for - which is getting the ever so elusive dial tone. Thanks again James Siedlecki

How do I find out what the node information is for an i2004 Nortel set?

I have an option 11 and am trying to program a new i2004 set onto the switch. We have enough liscences to cover us but in the set programing, as a final step - it asks for a node number and tn address. I have the TN but am having diffuculty identifying what the node number could be. Can some...

Does anyone know what the proper procedure is for programing an i2050 soft phone into an Option 11C switch. I went to copy the software from on TN to another, but it did not seem to recognize the new phone. Can anyone help me out.

I am trying to program new i2004's & i2050 sets into our Option 11 C switch. When the Bell tech was here doing the original installation of the VOIP sets' he programmed them on TN's that were in consecutive sequence (in our case that is everything from 69 - 0 to 69 -7. We added new licences...

Hello pacojonezl40 Thank you for your suggestions - they worked bang on. Just so you know, it worked fine with 2006 sets. All is programed and good to go Thanks again James Siedlecki

I have a 2006 set and a 2616 set on an OPTION 11C phone system and I was wondering if any one can tell me how to change the primary key in both cases to be one way hot lines to our reception. In the manuals, the programming is not very specific even though it offers 7 different ways with out...

I have two questions with regards to CallPilot. 1. When replying (or forwarding) messages in CallPilot using Micorsoft Outlook, how can we change the address bood from the "Global Goup List" defauld to the "Call Pilot Address Book". Everytime we send a message it automatically defaults to the...

Thank you ttredd1 Your post was not only most helpful, but very practical it self. I have implemented the changes and it looks now like everything set to go. Thanks again James Siedlecki.

Greetings All I have an Option 11C that is not under warranty and is still loyally changing the DST for me automatically. The problem is that this year our government has decided to change when DST takes place, and now I have to make our OPTION 11C understand those changes. Can someone give...

Thanks biv343. I am suprised the Bell Tech did not know this but we will get it changed Monday morning. Thanks for the imput.

Thanks Marcuspb Yes but I was not looking for access to the corporate directory, I was told when we purchased the system, that we could program individual directories. Is the only option available to me to use the corporate one? And no liquid - yet

Thanks biv343. The Bell Tech (who can not help in this matter at the moment)tell me that the individual directories on the i2004 and associated with the TN and ont the signalling server. Its too bad the same tech can not tell me how to activate the i2004 directory but such is life. Thanks anyways

We are starting the process of migrating toward VOIP and with our new i2004 phones we have encountered a problem. Whenever we depress the dircetory button, we get a "No Application Available" message displayed on the screen. Is there a way to activate the directory using the i2004 phone? Is...

We are starting the process of migrating toward VOIP and with our new i2004 phones we have encountered a problem. Whenever we depress the dircetory button, we get a "No Application Available" message displayed on the screen. Is there a way to activate the directory using the i2004 phone? Is...

Boberator & karate777caesar. Thank you for your valuable information. Thanks to your advice problem has been rectified and all is back to normal. When the lawyers are happy, I am happy. Keep this thread alive. jsiedlecki@blaney.com

Hello karate777ceasar I forgot to mention, this is what our current CLID print out looks like: ENTRY 0 HNTN 416 ESA_HLCL 5931221 ESA_INHN NO ESA_APDN YES HLCL 5931221 DIDN NO HLOC LSC CLASS_FMT DN ENTRY 1 HNTN 416 ESA_HLCL 593 ESA_INHN NO ESA_APDN YES HLCL 593...

Hello karate777caesar. Thank you for your most helpful hint, yet I still have an issue with the old exchange still apprearing. We are in the 416 area code and our old exchange was 593. The new one is 596 and even though the new CLID entry is sitting there in the Customer Data Block now, whom...