How can I activate the directory on a i2004 Phone?

[enderwiggins]

We are starting the process of migrating toward VOIP and with our new i2004 phones we have encountered a problem. Whenever we depress the dircetory button, we get a "No Application Available" message displayed on the screen. Is there a way to activate the directory using the i2004 phone? Is this a software change that needs to take place in the Option 11?

 

[biv343]

Do you have a signalling server? The callers list, personal directory and corporate directory reside on the sig server. It is not enabled on the SS by default.

 

[enderwiggins]

Thanks biv343. The Bell Tech (who can not help in this matter at the moment)tell me that the individual directories on the i2004 and associated with the TN and ont the signalling server. Its too bad the same tech can not tell me how to activate the i2004 directory but such is life. Thanks anyways

 

[marcuspb]

Does the set have CRPA in it's class of service?

No the liquid coming out of your phone is NOT dialtone!

 

[enderwiggins]

Thanks Marcuspb

Yes but I was not looking for access to the corporate directory, I was told when we purchased the system, that we could program individual directories.

Is the only option available to me to use the corporate one?

And no liquid - yet

 

[biv343]

You can program personal directories on each set - those are stored on the sig server. Make sure you have activated the personal directories on the sig server - that is configured in Element Manager. I believe you enter the ELAN address of the sig server and click "enable personal directories". Not sure exactly where it is in Element Manager as I'm not in front of one at this point.

 

[enderwiggins]

Thanks biv343. I am suprised the Bell Tech did not know this but we will get it changed Monday morning.

Thanks for the imput.

 

[dlesap]

2 ways to activate it:
LD 117
NEW or CHG APPSRV "ip@" of the SigServ T-LAN

or

Element Manager
IP telephony
Personnal directories
Enter the T-LAN ip@ of the SigServ to nest these directories