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  1. grumpyone60

    removing a deny code in LD 90?

    I have a 6 digit number in one of the area codes in the deny list. Can this be removed? REQ prt CUST 0 FEAT net TRAN ac1 TYPE npa NPA 1912 NPA 1912 RLI 2 DENY 3658569 DENY 976 SDRR DENY CODES = 2 ITEI NONE
  2. grumpyone60

    Need to move an extension number to a different port??

    Hi, I have a KX-TD1232 Panasonic and it has port 2 bad. I would like to move the extension number 102 to now be located on the port with extension 117 currently. It will not let me delete one to move the other.
  3. grumpyone60

    FDN to external number

    Need call forward external to be allowed in cls cfxa
  4. grumpyone60

    Desktop Messaging Client 5.00.41.144

    You may need to get this new copy, (CP5.1Desktop_05010107_ENGLISH_x64.exe) they now have a 32 bit copy and a 64 bit copy. My 64 bit copy does not work. They are supposed to get me a new file, but still waiting on it.
  5. grumpyone60

    External line forward to Nortel DN - hand off to Call Pilot mailbox issue

    I put a 10 digit number in callpilot as a sdn and pointed it to the Application in AppBldr that it needs to hit for the incoming call.
  6. grumpyone60

    CallPilot

    Do you have any rectifiers that were connected to the 61C. I need a NT6D52 and/or NT0R72 models.....
  7. grumpyone60

    need to find Rectifiers NT6D52 and NT0R72 models

    Hi, Anyone know where is a good location to find some Rectifiers for the CS1000. Ours are in need of replacing... We have 2 of the NT6D52 and 1 NT0R72 model.
  8. grumpyone60

    1140E phones won't conf.

    THis sounds similar to an issue I had with using the Conference key to transfer callers to CallCenter phones. I had to use the transfer key in this scenario.....
  9. grumpyone60

    Broadcast music on hold

    My bet is that the caller is on a cell phone and music does not do well after being converted thru the path, plus the callers background noise gets picked up easier because people on cell phones are not usually in a controlled environment.. driving with window down,, outside in a crowd, etc....
  10. grumpyone60

    Proper method for complete removal of an ACD set

    I generally will disable the set before I delete it. This just insures I am not cutting off a phone call.
  11. grumpyone60

    CallPilot Fax Server -- How do I set up a Custom Cover Sheet ??

    Thanks, I found the imagemaker in the client. You need 2 files to make it work. The default in the software is cover and cover.cvr in the imagemaker folder. You have to modify the cover file which is a Microsoft office document imaging file and then when you 'save as' with a new name and as a...
  12. grumpyone60

    CallPilot Fax Server -- How do I set up a Custom Cover Sheet ??

    Hi, I am using version 142 of the CallPilot Desktop Client and trying to set up a custom Cover sheet with my Company LOGO, but can not find where to set this up. I thought it was in the imagemaker folder, but doe not seem to recognize my file.... Anyone have instructions for this???
  13. grumpyone60

    Can I have Outlook and Groupwise clients on same CallPilot 5.0

    We have been using Groupwise for email and now we have just started assigning a group of users with Outlook WebClient for emails and when I load the DeskTop messaging client 5.0.41.142 on these users I get a message "can not connect to server" and wonder if there is something I need to add to...
  14. grumpyone60

    Faxing with CallPilot

    not used the 600R CP, but with ours you check to see under the maintanance drop down for the multimedia monitor and see if there are any channels set up for fax. You will need these to use the faxing. I would think if you have the 20 fax licences, this would be set up. If ya have that, set up a...
  15. grumpyone60

    KX-TDA50 Maintenance Console

    I have a kxtd1232 and using a laptop (IBM thinkpad with windows 7) that does not have a serial port, only USB. For some reason I can not get the E1232A program to communicate with this set up. I am using a null modem 25 to 9 pin serial cable connected to a Belkin 9 pin to USB converter.
  16. grumpyone60

    Can a user block messages except during 8 to 5

    I have a user that wants to only allow messages to be left during normal work hours and not after hours so they are not spending all morning retrieving these messages. I know you can block messages if the Temp greeting is set, but have not found where you can do it normally. Active Voice had...
  17. grumpyone60

    Where to find Desktop Messaging client?

    You need the version 5.00.41.110 that came out in June of this year for it to work with Windows 7. I got my copy from our vendor....
  18. grumpyone60

    Cannot configure Intercom

    do not need add on module, 3904's use shift key to access keys 6 thru 11
  19. grumpyone60

    Cannot configure Intercom

    Not sure what command you are trying to do, key 6 dig 46 y r '46' would be the intercom group you want them in 'y' or 'yy' would be the intercom number for that phone ('y' if group is using single digits 0 thru 9) ('yy' if group is using 2 digits 00 thru 99) (need to make sure it is a...

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