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I dialed from a phone that was set as UNR in the COS. The loops are out of service now because I disabled them in LD 60, so traffic won't flow down route 17 and cause my delay.

When loop 51 and 99 are enabled and I dial the ACOD it gives me a fast busy.

CS1000M 5.5 software, just started having a problem with a 15-20 second delay when using a Auth Code for long distance calls. I have masked the problem by disabling Loop 51 and 99, they are associated with route 17, which is where the problem lies. I have traced several calls and they instantly...

It's STOP NTP BACKGROUND.

Customer just asked me about setting up a "outbound call center". They have a Contact Center 6.0 with CCMA on site. My question is this: does CCMS have this capability? Does it require another server dedicated to outbound calling? I've only been trained on Contact Center Installation and...

Hey guys, feeling stupid on this one. Long story short, fairly new installed 5.0 600R server. Logged in to CP manager a few months ago and was prompted to change the password, I did and wrote it down. I try logging in today and the password doesn't work. Any solution to this besides contacting...

Make the change "ICDA" in Class of service. See if that helps.

Thanks John! I was just logging in to let everyone know that I had just changed EEST to "yes" in the CDB. That fixed the problem. Thanks to everyone for the help! Have a great day!

Yes, the latest and greatest Dep_list from Nortel is installed.

My problem is system wide. It's a Option 81C. When I dial out or into my Voice Mail...I don't hear the tones anymore. The software did not change. I did have some software corruption after this problem was reported. The corruption has been taken care of, by doing a parallel reload.

Hello everyone. New kid on the block here. I have just lost my "touch tones" on my Digital Sets, i.e. M2616, M3904 on succession 3.0 software. No one has made any changes that I know of...any clues?