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When installing the CICS I added a UPS Backup to provided power and a surge protection when the power goes out. Last week the system lost its memory and I had to restore from NRU. Has anyone heard of a problem with the CICS losing its programming? Or a problem hooking it up to a back UPS?

IS there a way in the CICS with 7.1 software using a callpilot 100 to setup tranfer to go to the station first and then after so many rings go to voicemail? Also then if That station is on DND it goes to voicemail right away. I do not want it to ring back to the station that answered the phone.

Maybe that is the case! I have tried what you say and it just calls line 4.

So I guess no one has any info on the Remote utilities to share.

In the CCR tree you can add a transfer link and in that window I put the 800 number and the line to use to call out which would be line 4.

I have a call pilot and a CICS with 7.1 software. I need to setup in the CCR tree a external transfer as option number 4 to dial a 800 number to order supplies. I added a link transfer to dial out on line 4 the 800 number. THe problem is when I try it in the VM home node and prees 4 the number...

Is there a place I can get the .map files for the NRU 11 I need them to replace the .map files in the NRU 10?

Use a crossover cable to access the Call Pilot. Also to intialize a new call pilot make sure you have it hooked up to the ICS. Once inside the call pilot with a browser. You can setup the CCR and Auto attendant and the company greetings

OK..Which is it? Has anyone used the NRU 10 with the CICS 7.1 ? IF you have can you tell me where to find the .map files or a copy of NRU 11.

Can Caller ID be programmed to show up on a station that is not ringing? I like only the secretaries phone to ring but if I hear it see who is calling.

Is there anywhere I can find the proper .map files to make it work properly? I have the NRU 10 installed and I see the MAPS directory

Ok Im alittle new to this what is a MAP file?

I know NRU 11 works with the CICS 7.1 but will the NRU 10 work as well. I know NRU 11 has more features but will NRU 10 work at least to back up the system.

What would be a good wireless headset for our secretary? Er have 7316E phones.

If I dont need NRU to backup the system thats fine but how? Is there a browser interface I can purchase to program and back up?

I have been able to back up the call pilot but how do you backup the programming of the CICS 7.1? I think I could do it if I had NRU 11. Anyone have it?

I have NRU 10 but need NRU 11 to work correctly with my work CICS 7.1. Is it available anywhere on the web or does someone have a copy?

Its a back up to live answer. Our secretary will be answering calls between 9-5 and AA after that also, when she is not there. We will have 3 voice mails and a general delivery. 2 will be service dept. and one for sales. Any help would be great.

It might get to that point but for now I think I can handle it. I setup/installed the phone system and programmed the lines and stations. You guys have been great with all the info Thanks.

Well, I have been busy doing my full time job so I haven't gotten far. I have been able to get into the call pilot 100 through the browser. I have read most of the setup manual but I was wondering what do I need to do to enable it in the CICS phone programming?