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  • Users: CQD74
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  1. CQD74

    99 to 9 on pool

    Hello all. I'm trying to do something I'm pretty sure should be rather simple but I just can't find how. Basically, I have a phone on a Centrex line, therefore, whenever I want to place an outside call from the intercom, I have to dial 9 once (to get to the line/pool) then 9 again to get out...
  2. CQD74

    Call Pilot Flash class of service

    Hello everyone. Trying to figure out how to modify a voice mail class of service of a Call Pilot FLASH. I am NOT trying to change the class of service of a voice mail itself, I'm trying to change a feature of a class of service, more specifically I'm trying to disable the 'outbound transfer'...
  3. CQD74

    Voice channel Call Pilot 100

    Heya all. Having a weird issue here with a Call Pilot 100 connected to a 0x32. A Call Pilot 100 should have 4 voice channels (i.e. 4 contiguous access to the call pilot). But I'm having an issue here were there can only have 1 access to the call pilot at any time. For example: - If I...
  4. CQD74

    IP DEC 160 Access Code issue on IPO

    Sorry. The code is asked by the system not the phone line. The 1408 correctly ask me (on the screen) the access code. Thank you
  5. CQD74

    IP DEC 160 Access Code issue on IPO

    Hello Both users are a copy/paste of one another. Exact same settings. I've check those settings just to make sure, they are indeed the same. Reminder: The phone (correctly) prevent me from placing the long distance call BUT at no point does it ask for the password.
  6. CQD74

    IP DEC 160 Access Code issue on IPO

    Greeting all. I'm having an issue concerning Access Code (Long Distance restrictions) with a IPDEC 160. Both my 1408 and the IPDEC are set exactly the same way; same short codes, same User Rights. If I try to place a long distance call with the 1408, it ask me for the code and, once entered...
  7. CQD74

    CICS 6.1 destination code

    Thank you for all your answer. I finally found out whats going on while working on another problem. I was creating a pool on the CISC and, therefore, had to create an external code (9) for it. I had a weird felling after noticing that there was no external code whatsoever programmed in both...
  8. CQD74

    CICS 6.1 destination code

    Thank you for answering. I have now created over 20 different destination code starting with 3,5,6,7 and 8 with between 3-7 digits and still get the same issues on the 2 Norstars while every one of them works fine on both BCM. As for the absords, it's set on 'all' on all 4 devices. Any...
  9. CQD74

    CICS 6.1 destination code

    Hello everyone. First, what I actually want to do: I'm trying to set a direct call forward for an user to its cell phone. My understanding is that the call forwarding (FEATURE 4) will only accept an extension (another user) or a destination code (i.e. wont accept a 'real' outside phone...
  10. CQD74

    Remote access of voice mail

    Sorry but I don't understand. Could you elaborate? Thank you
  11. CQD74

    Remote access of voice mail

    I can't believe I have to ask in a forum for something that should be so simple but there it is: I can't figure out how to access an IP Office Embedded voice mail remotly (i.e from another extension or, say, from home). I found some information around like: ------ To log into your mailbox...

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