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  1. newbietechman

    NEC SV9100 Inmail Issues- Help needed

    Hi All, My issues are many. I lost my certified NEC Engineer and I am struggling to correct some issues until we hire a replacement. These should be simple tasks but I cannot get this to work. First issue is I have DID pointed at a virtual extension which has call fwd to the voicemail...
  2. newbietechman

    SV9100 Call foreward to an external number from a phone and from a users mailbox- Help Needed

    I am not able to forward a phone to an external number. We get a reorder tone after we attempt to to do this. I am guessing there is some class of service programming somewhere that needs to be set up but I have not been able to find it. Any suggestions would be appreciated Can a user have an...
  3. newbietechman

    SV9100 INMAIL Auto Attendant Configuration

    Thank you. I am going to take look at this now. It is much appreciated
  4. newbietechman

    SV9100 INMAIL Auto Attendant Configuration

    We are a new NEC dealer who is struggling with INMAIL programming. Can someone help me with setting up and Auto Attendant that will have an option to press a digit for English or Spanish for Day and Night as well as a Holiday greeting. So far I have everything working but I cannot figure out how...
  5. newbietechman

    Comcast SIP trunks on NEC SV9100

    First let me sincerely thank you for your time and expertise to put this in the email together this is far more than I had hoped for and I greatly appreciate it this is what makes this such a strong form hopefully I can contribute something in the future thank you again very much
  6. newbietechman

    Comcast SIP trunks on NEC SV9100

    Thanks for the reply in day mode I want to ring the group of phones and then have the auto attendant pick up if a no answer condition exists Night mode I want to answer automatically I'd like to have that on a schedule of 8 to 5 is day mode and 5 - 8 is night mode and then I need to consider...
  7. newbietechman

    Comcast SIP trunks on NEC SV9100

    I've gotten the majority of the system programmed I'm stuck now on the auto attendant I'm in process on my training on inmail on the NEC training site however it's very slow and I need to get this done quickly and the auto attendant is proving to be more difficult than I thought it's not very...
  8. newbietechman

    Comcast SIP trunks on NEC SV9100

    Can someone please help me with my first SIP setup on the NEC SV9100. This is a new system and we are new to NEC. I can get tech support from NEC but since we are not fully certified yet it is difficult for us to get support. I would greatly appreciate any of you expert seasoned NEC techs that...
  9. newbietechman

    SIP Trunks from Level 3

    did anyone get this to work. Can you lend some assistance if you did . Thank you
  10. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    yes these settings are correct. I am getting TX and RX packets but I am getting 500 Internal server error . I have a call into the repair group ( since we are not actually turned up I am not supposed to talk to them) They are going to have a tech call me back to see if they can help
  11. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    we are currently plugged into a DMZ switch nothing between us the the carriers ethernet port ( this is fiber into the building )They control the router
  12. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    I apprecite that but since I am in a bind. I meed all of the help I can get. everything is wide open and not currenlty behind a firewall Thanks for the suggestion but what I really need is help
  13. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    I could really use some help. I have been unable to get this working.The carrier (Level3) has not been helpful in troubleshooting the do not require registration. I am getting a SIP 200 OK in the monitor but they do not see my traffic. I am posting screen shots but could really use some input...
  14. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    hcalix-did you ever get a chnace to pull any screen shots ? I sure would like to see what the programming looks like on a live system. Any help would be greatly appreciated. I have been unable to get this working in our test environment with our SIP trunks
  15. newbietechman

    SIP Trunks programmin screen shots

    Can anyone post some screen shots of any carrier they have set up SIP trunks on. I really need some help and I am struggling even with the available Job Aids. I cannot seem to get my traffie to route through my Lan 2 interface. I have an IP route set up an\\d I have it defined with a public IP...
  16. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    hcalix-did you ever get a chnace to pull any screen shots
  17. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    That would be greatly appreciated. Thanks in advance
  18. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    The trunking is SIP trunking. It is indeed SIP and the delivery is native fiber from the CO
  19. newbietechman

    Level 3 SIP trunks configuration with IP Office 500 r2 V5

    The medium is 20 mg fiber in this case with 36 Sip Trunks. There is an adtran router. I have not done this on the IPO before so it is all new to me. I still have a few weeks and we are trying a test setup in our office on our demo system as we use SIP trunks in the office on another PBX we...

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