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I am dialing in to my Norstar MICS DR 5.0 system using Remote Tools. I need to program a new phone, how can I tell what port/DN is available to program and wire to?

Thanks. Now if I want to display all of my individual DID numbers would I do that here also?

I beilieve it's already there but putting out the wrong number. Right now it only displays the are code when I call out from my Option 11C? Where is this changed, this is for an outgoing PRI..

To prevent the possibility of corruption we will be starting from scratch and not migrating over anything. There are so many mailboxes that were never removed.

Has anyone ever tried this? I need to move a message (for legal reasons) from my Meridian Mail system to our new Call Pilot system that is going to be installed in two weeks. Just curious, I'm going to try and see if it will work but not sure of another way to do it beside a physical external...

Flash 2.0 NAM with 2 ports. Also sitting on a MICS with T-1 Release 1. Happened on a hadful of occasions. I was thinking of deleting his mailbox and creating a new one?

I have recieved a complaint from an end user that he gets messages a day after they've been left? Anyone have any suggestions? This is a MICS Nortsar with a NAM voicemail.

SO 7-8 would be card 7 unit 8 first cabinet right?

I think I found my answer in faq798-4253, thanks!

How are the ports read on an Option 11c? I know the first cabinet is 0-9 right? I'm use to the Option 81 with loop, shelf, card and port

the cadence had been set in the rdb but it doesn't match what was in place before. I was wondering what if anyone might know what the defualt was on the old and what might match in the new...

I just had my Option 21C upgraded to an Opt. 11C with Succession 4.0, apparently the ringing cadence for incoming vs. internal calls was not looked at before the 21c was taken out of commision. How is the cadende changed? And any suggestion as to what the default from the old was to the new?

When on a call (primary dn) and a second call comes in, is there a way to get rid of that tone signifying another call? I thought of trying SCN but wanted to know if there was anything else maybe in CLS? There are a couple of people that don't want it becasue when on a conference call it...

anyone know how to fix a problem where when in webmail can't forward an e-mail because the second screen will not open? i tried deactivating the internet security and pop up blocker but this did not work either? i have Internet security 2005

Thanks, all of this was helpful. I belive the overflow was meant to be much less than what is set here. I will have to discuss with the department

Does the overflow threshold mean that 2,047 calls must be in queue before it overflows to the next queue? That would explain a different problem I'm having...

Perfect thanks...

No, I just spent about an hour replacing a M2616 becasue certain models(NT #'s) do not work with the AOM's. I guess three's a charm becasue it was the third phone I replaced it with wound up working.

Does anyone know what model 2616 works with the AOM's?

The follwiong is my ACD queue, am I reading this right. If the queue 1820 lines are all busy the the calls overflow to 2749? TYPE ACD CUST 0 ACDN 1820 MWC NO DSAC NO MAXP 24 BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT 36 FRT 2 SRRT 36 SRT 20 NRRT FROA NO NCFW 2749 FNCF NO FORC NO SPCP YES...