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Sounds like it has no position data or someone deleted the station and forgot to delete position data first...if thats the case you need to use another set 0of numbers or have NEC get it out of your database...

In command 10 are you putting an F in fron of you extension number?

Good point or has it been taken to IPS and the LEN numbers are now changed?

Has anyone upgraded a MA4000? I have a 4X going to a 5X and was looking for some written doc's if they are out there...

If it has a floppy drive then it has a small hard drive inside the CPU the size of a matchbook, make sure its attached good. If you still are having troubles you may need a hard drive or complete CPU? Thats the problem with a single system...you can't identify the trouble. Good Luck

If they are being passed to the next message it is a caller hanging up ...

Listup the keydata in matworx and export to excel then you can search for what you want...

Are you sure your on the right blocks, using the correct telephone and not and IP phone...sounds like something easy wish I were there...

You can check out the site www.2000stuff.com pretty good stuff on the site as far as basic and advanced programming...

YOu stated the NEC is connected to other buildings...are their other 2000's at these locations?, are the calls causing these issus from extensions from those other sites? If it is a NEC networked configuration (CCIS)then the calls should terminate and give you the correct messages. If not and...

Most of the time it will return some type of message, do you have dual CPU's?

Never heard of ICS RDS ... does your PBX have cream or gray covers?

All depends if your IPS or lower te commands just to add the station are 10 for before IPS and 14 if you are IPS. Then there are other commands for Key Data (9000), Prime Line (93), Ringing (9001), Class (12XX, 13XX) and others if hunting, pickup or other features are needed on these stations...

Don't know how big your system is but you can go through command 7600, 7601 and 7602 and cut and paste to excel. Command 7600 DE (then the DID number) DE this data displayed will be a three digit number. Then go to 7601 for day mode and 7602 for night mode. Command 7601 DE (three digit number...

Hi all i am new to tech tips so hello to all. I am an NEC telephone engineer needing help loging into an Northern option 11 the switch seems to be programed....how does the program start I have the LD's needed but not the smarts to get to a prompt.....rgomezkid2400@yahoo.com