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Anyone?

I'm replacing 2616 type phones (M3310 and M3820) with M3904 handsets. One department use handset and headset together for training. They're reporting this isn't working on the M3904 handset. Is this a feature of the M3904 or am I able to program the TN's in a way that enables the use of both...

What do I need to add back in (and how!) to enable the pick up to work again?

Hi All, I have a team of 4 people that are all in the same pick up group. They can all answer each others phones no problem. They are also all in a linear group hunt, however, when the Pilot Number is called, the group pick up doesn't work. I thought this was automatic, do I need to add the...

Hi Guys, A simple one I'm sure, but I need help understanding the some soft keys on our M3820's. Or if anyone has a PDF that explains what softkeys do that would be ideal. The keys in particular are: Display Call Redirection vs Call Forward Call Park Thanks!

Our ITG card needs resetting, I'm pretty new to ITG's on PBX's so any advice would be appreciated Option 61c TIA

thats brilliant thanks! if i know the DDI can i search by that?

Hey all, I know the DDI but I don't know what DN is associated with it. Anyone give me any tips how I can find this info? thank you

brill cheers mate!

Guy that used to maintain phone system before me has set up a name mask that means i can only give a DN an 11 character name. how can i turn this off or remove it? tia!

LOL that should make them happy! thanks for your help :D

VERSION 2111 RELEASE 23 ISSUE 47 R + KAPSCH PH 1 I guess it's one release too old is it?

>ld 11 SL1000 MEM AVAIL: (U/P): 1452669 USED: 185730 TOT: 1638399 DISK RECS AVAIL: 474 TNS AVAIL: 935 USED: 65 TOT: 1000 ACD AGENTS AVAIL: 996 USED: 4 TOT: 1000 AST AVAIL: 200 USED: 0 TOT: 200 REQ: new TYPE: 3904 SCH0099 3904? TYPE:

I'm trying to create a 3904 set on a PBX (not sure what release or version) but when I do, NEW, 3904, I get SCH0099 Lets me create other types though. Any ideas?

How do I enable CLIR on a particular set? I have a user that doesn't want her number shown when she rings out externally. How can I set this up? TIA

Thank you, it works :o)

hi guys, sorry to bring this one up again. mer mail only allows 3 numbers to be associated with this mailbox. i need to add one more. the number however is that of a group hunt. i tried making it key 1 as eddie suggested but get SCH0362 in return. Anything else I can try?

thanks hawks, i've just seen you can add extension DN's in the mailbox properties in mermail! nice and easy! thanks for your help chaps.

thanks for the reply! what is LHK and SFA?

Hi Guys, I have a user that has no mailbox of her own but instead, I want calls to transfer to another mailbox. for example. I call DN 2000, I want it to hunt to the mailbox of DN 2002 I can do this in Call Pilot easy peasy, how do you do this with mermail?