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Pickup Groups with Hunt numbers

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savvy101

Technical User
Sep 26, 2005
68
GB
Hi All,

I have a team of 4 people that are all in the same pick up group. They can all answer each others phones no problem.

They are also all in a linear group hunt, however, when the Pilot Number is called, the group pick up doesn't work.

I thought this was automatic, do I need to add the pickup group number to the grouphunt or to the Pilot Number?

Thanks in advance,
Chris
 
you also turned off ring again and a couple of other features with hunt groups

john poole
bellsouth business
columbia,sc
 
What do I need to add back in (and how!) to enable the pick up to work again?
 
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