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What a great way to end this year on ... best wishes and have a safe and wonderful holiday. to prevent it is better than to have it to cure ..

Resolved ... Microcall has RSP set to (y) while even though the ETM documentation and their engineers say that their equipment also needs RSP set to (y), it only works when set to (n). ~blk to prevent it is better than to have it to cure ..

@4merAvaya Both CDR Links Primary and Secondary Link Status is UP. to prevent it is better than to have it to cure ..

Greetings all - I have a S8700 configured to send CDR data to an ETM appliance configured as CDR1 and a Microcall system CDR2. while using wireshark I can only see the data sending and receiving to the Micocall and not the ETM appliance. Question 1- Can I have multiple CDR destinations...

r.l. Please provide more information about your switch and the environment. To intelligently assist you we need a broader picture of your conditions. to prevent it is better than to have it to cure ..

I have a network of (9) Avaya G3s CM 2.0 - 4.0 networked via QSIG (4 digit dialing). All works well until an end-user forwards their calls to a cell phone. Every one in the world can connect this call except for (8) of the tested Avaya switches. The (1) that does connect has CM 4.0. Yes EC500...

Thanks a lot guys ... further research has revealed that the command I need is Set Options. This is how alarms are defined as minor, major and warnings. And of course this is more than dadmin MSPs this requires Avaya. Because they won't allow anyone else permissions to this command ... I've hit...

I have several systems taht I am moving over to AlarnTraq and I "vaguely" remember that there is a command that allows for the enduser /MSP to turn on alarms and to distinguish which are Major, minor or warnings. thank you ... to prevent it is better than to have it to cure ..

A neat trick that I've used was to create agents and skill sets. Have the group member login and out and write a vector to accommodate the desired route for either condition. to prevent it is better than to have it to cure ..

When you say "CAS" be more specific ... centreVu supervisor i.e. to prevent it is better than to have it to cure ..

Thanks guys .. -Rockspop there is a x-over while direct connecting, and I am using a straight-through 568B for the LAN. -Letman2 I am on travel today and will follow step-for-step when I get in next week. Have a good weekend all and thanks for the support. I will follow up next week. to...

rockspop - Both CLANs and Intuity all set to 100/H... to prevent it is better than to have it to cure ..

When I move the direct connection from the CLAN to the network fast busy ... When I put it back connection returns. cef to prevent it is better than to have it to cure ..

Lopes1211 -- I see that the Intuity has a different Gateway defined. I am changing it to match the two CLANs. BTW, I have the Audix offline for the remainder of the day to fix this issue so no interference from the big bosses. cef to prevent it is better than to have it to cure ..

Greetings great minds ... I have a Definity v12 and an Intuity 5.1 two CLANs The goal is to manage the Intuity over the LAN via ASA. ASA is working fine managing the PBX via a seperate CLAN card. I am able to have the VM work while direct connected but the second I connect the Intuity to the...

I found a document that details all I ever wanted to know ... http://jaymzworld.yafd.net/pages/linux/pdf/netw-region-tutorial.pdf Thanks all... plumber123 to prevent it is better than to have it to cure ..

How can I configure a particular trunk group to use G.723/9 by default as oppose to having it set to use g.711? I have a set of IP/QSIG trunks experiencing "clipping" and the limited amout of allocated IP Ports (bandwidth)... appears to be the issue. I am hoping that the G.723/9 compression will...

Professional Folks ! I seek recommendations for "quality" remote management solutions such as Definity Collector etc... 100+ Definity Switches which will be upgraded "eventually" to comm manager 2.x to prevent it is better than to have it to cure ..

Gurus.. I am looking for specs on the physical connectivity of a Definity G3r and a Polycom Viewstation... I have a unit that was physically moved and now it's "broke".. moved to a new buiding on campus.. tcpip works fine I'm struggling with the ISDN piece. to prevent is better than have it to...

Thanks to all... You put me on the right track and it works fine... FYI- What I neglected to include was that I was partitioned... This forced me to use the Time-of-day indexing.. Thanks a lot. plumber123 to prevent is better than have it to cure ..