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  1. hrpao123

    How to link DID to an extension - NEAX2000IVS2

    Checked but that's what I got: 200>4:803 200>43:WRONG What is the difference between 803 and 804??
  2. hrpao123

    How to link DID to an extension - NEAX2000IVS2

    OK ... I checked 7601 & 7602 again and found that currently in my system, 001 to 023 are assigned with different extensions. From 024 onwards, it display NONE. i.e. 7601>024:NONE- 7601>025:NONE- 7602>024:NONE- 7602>025:NONE- Does it mean I can link the newly activated DID...
  3. hrpao123

    How to link DID to an extension - NEAX2000IVS2

    Hello Gary, When I checked 7601 & 7602, I got the following so it is linking to the right extension. 7601>013:303- 7601>002:307- 7602>013:303- 7602>002:307- My next question will be how to determine the conversion block number for the newly avtivated DID 4329?
  4. hrpao123

    How to link DID to an extension - NEAX2000IVS2

    Just activated a DID number through my phone carrier but don't know how to link it to an extension on the Neax 2000 IVS2. I know CM7600 is for checking the DID so I used that to check on some known DID numbers on the system so that I can find out the relationship on linking the newly activated...
  5. hrpao123

    Dterm E Speed dial keys not light up for a particular ext

    Hello, Victor, Thanks for your reply. I checked this extension (307) and found that the value assigned to CM73 is not the same as CM94. However, I also noticed that there are several extensions have the same value for those two CM. For example: CM73>303:002002 CM73>312:002002...
  6. hrpao123

    Dterm E Speed dial keys not light up for a particular ext

    System: Neax 2000 IVS2 Phone set: Dterm Series E 16-button Problem: The speed dial keys (the first 2 rows of keys below the soft keys) programmed to dial internal extension do not light up when pressed to call the extension. Swap phone and the lights work for another extension (it should turn...
  7. hrpao123

    Problem with Call Forwarding (2000 IVS2)

    Well, OzzieGeorge, I am not that comfortable with MOC mode or MATWorkX. I only use the MATWorX to do some simple stuff such as swapping two extensions, assign station name, etc. If there is no way to restrict access to the codes, I will just leave them as I don't feel comfortable to start...
  8. hrpao123

    Problem with Call Forwarding (2000 IVS2)

    bgunthorpe & loff66, thanks for your help! Problem solved!! pave35, you raised a very good point. I agreed that these kind of access codes should be restricted so that users will not accidentally pressed the wrong keys which in my case this is how my problem started. Can you let me know how...
  9. hrpao123

    2400 IMX

    Not sure if you are using the same kind of phone set but this is what I do on our Dterm E ... Go to the ext. in question and dial 693 ... viola!!
  10. hrpao123

    Problem with Call Forwarding (2000 IVS2)

    We have a 2000 IVS2. Used to be able to enter the destination for various call forwarding options on the older version of MATWorX which came with the system installed 3.5 years ago. Our MATWorX has been upgraded to version 8.0.0 recently and I can't find this feature any more. My problem is...

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