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Re: "The last go round of viruses took out the entire voice system." Steps to help protect Cisco Call Manager networks from worms, germs and viruses... 1. Use Cisco approved anti-virual software (McAfee or Symantec). 2. Disable unused services on Call Manager (WWW, FTP, DNS, DHCP...

Re: "Diiguy - Your post was very interesting. If Microsoft comes out with an update, how long do you have to wait before Cisco releases their modified version of the update?" The mantra for dealing with Call Manager is don't install anything without being sure that Cisco TAC has...

We are having a problem with some 7905's failing to register after several days of being registered. We have RMA'd about 25 phones so far. We have several hundred in the field that are fine. Cisco TAC says its the phones. Is anyone else having these issues with the 7905? What have you done to...

Maraxman, I'm sorry to learn of the trouble that you have had with CCM. We do not share your experience. Some suggestions: 1. Shut down services that are not needed (e.g. TFTP, MOH, Call Dispatch, DHCP, WWW, FTP, etc.) on Call Managers that don't need them. Only the publisher needs WWW to be...

Re: BAT (Bulk Admin Tool) It's clunky, but powerful. The latest version allows you to manipulate almost everything. Preparing the data for BAT is a chore, so we wrote our own code to directly output to comma delimited BAT files from our SQL customer db. Re: Call Manager Bugs In 3.3.X there...

Our company specializes in VOIP from Cisco. We host and remotely manage Call Manager, Unity, Cisco CRS, Cisco IVR, Cisco Call Manager Attendant for many customer sites (from Miam to Boston with most in the Philadelphia metro area). Out Call Manager based system handles roughly 1500 lines at this...

You don't need to buy any additional software. The Cisco Auto Attendant is an add-on that you can download from Cisco's web site. Ivor Benjamin CTO Digital Ingenuity, Inc. http://www.diicom.com/

It's actually pretty simple. Route Patterns are used for outbound calls and translation patterns are executed on inbound calls. Translation patterns are recursive. If an incoming call leg is matches a translation pattern, then it is translated. If the result does not match a station device, CTI...

We've done this several times. It is more tricky than meets the eye. The ATA186 will probably not work becuase it does not support disconnect supervision. Even an FXS port may not be enough. Depending upon how the paging system is configured, you may need an FXO port (if the paging system is...