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Yes RTP Keepalives are enabled Scope - RTP Periodic Timeout 10s Initial keepalives - Enabled APSS PASMI Aastra Accredited Expert

Hi All I'm getting a bizarre issue when setting OXP to work as a Telecommuter client. The IPO is on V9.1 and running Gamma SIP trunks If I set my OXP to works as a telecommuter and enter in an external telephone number the call is not sucessful. The inbound call gets presented to the OXP...

No only using IP addresses at the moment, just trying to get this working on my LAN APSS PASMI Aastra Accredited Expert

The IPO is set to H323 remote worker and the all user have poweruser allocated. System is on the latest V9. APSS PASMI Aastra Accredited Expert

Hi Guys I'm trying to get the One X Mobile working on our internal WIFI. Handsets we are using are Android. I have set all of the settings both in the IPO and OXP and have set the APP to look at the OXP server. The app states I have Partially connected and states MyBuddy is not online. I cannot...

Hi Guys After a bit of assistance. On site I have an Watchguard Firewall with the relevant ports forwarded to the IPO. The 9608 handsets fail to register. In system monitor I cannot see any incoming packets from the far end. I have tried the remote IP phone at a number of locations and getting...

This problem occurs on IP500 V2 - we have just migrated a SIP account on this system from Username/password authentication to purely IP address authentication. Since then on some calls the call disconnects exactly 30 seconds after being answered. This doesn't happen on every call and sometimes...

Unfortinuatley there is no backup of the Voicemail as the service does not start. I can backup the BCM core programming, so at least I have a backup of the keycodes etc. I do not really want to start the VM from scratch as the VM is also being used for CCR, which has around 4 years of call data...

Yes all parts of elements manager is working fine. just the VM service keeps failing to start. APSS PASMI Aastra Accredited Expert

Hi Guru's I rebooted a BCM 400 R4 last night. Since the reboot the Voicemail will not start. I'm getting an error on the Webpage stating Voicemail had an unexpected error. i know this is usually down to the Primary Hard drive failling. I have a second Hard drive working as a mirror, If I use...

Contact Neo-Wave, they are the UK distributor for the 2N Helios IP Door Units. they have a selection what connects to the IP Office via SIP. These are fully accredited to the IP office. Great look and great products. APSS PASMI Aastra Accredited Expert

This may be down to a setting on the VPN. E.g if there is no traffic being presented over the VPN the VPN may drop out. There maybe a setting on the Cisco to enable ping keep alive over the VPN. APSS PASMI Aastra Accredited Expert

Thanks for your advise guys, I have completed the Firmware upgrades by using the Avaya MV IPTel HTTP Server. All good. Thanks again :) APSS PASMI Aastra Accredited Expert

Hi Hairless Support Guru :) How would I go about applying the firmware to the http server? Can you allibrate a bit more, I have only usually fone the FTP either via manager or SD Card. APSS PASMI Aastra Accredited Expert

Hi All Please can you assist me with a bit of advise. I'm currently upgrading a IP 500 V1 to version 7.023 and I'm installing 70+ IP Handsets. What would the best way in upgrading the firmware on the IP handsets. I know there are a couple of options but would like some advise which will take...

Hi I have VF SIP set up on my Office PBX. Set your SIP trunks in "SIP credentials" with the username and Auth name as the SIP username, contact = sip.voiceflex.com, password and tick the registration. Only one trunk needs to be registered on one account. Set your SIP URI's "Local URI" = User...

Thanks for this, wish I spotted this sooner :) APSS PASMI Aastra Accredited Expert

Thanks you for your response. As not doing this before and not really looked at the Microsoft Lync. To my understanding there needs to be some middleware between the IP Office and the Lync server. I'm thinking of installing a Dialogic DMG400 series to be the middleware. As I think this has to...

test APSS PASMI

Hi Everyone I have a requerst of integrating a IP Office and Microsoft Lync. I believe that this can be done using SIP trunks etc. Has anyone done this before? If so can you let me know on some pointers or additional hardware which would be needed. Thanks in advanced