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Hi, I have a Partner ACS 6 with 2 308EC cards. I wanted to know if I could pass caller id to a non system phone (actually it is an Asterisk phone system that I have setup as an IVR). Thanks in advance!

Tommy, I appreciate your response. I pretty much read the same thing in another thread after I posted this and thought that was the case. It really isn't that big of a deal as the most important thing is that when a caller dials in using the AA, if the group doesn't answer it goes to their...

Hi, I have a Partner ACS 6 and Voicemail R1. I setup a calling group for 3 employees (ext 71) and calling group 2 for 6 employees (ext 72). When I setup the selector code in the automated attendant, it works perfectly. It transfers the call to the proper calling group and after 5 rings it...

Hi, I currently have a Partner ACS R6 and Messaging R1. My system has been working great for the past 7 or 8 months and now I want to add automated attendents. I have the Windows software for both the Partner and the Messaging and I used both to configure my system. I only want very simple...

Nope. What is that?

All 15 extensions on my phone system rang when I dialed that number.

Yeah, I dialed into the line, and every extension rang.

Is it possible to assign a line (line 5) to a hunt group or call group? I want it so that anyone who dials in on line 5 will automatically go to extension 16,25, and then 26. I added those 3 extensions to huntgroup 1 and checked line 5. I then went to line 5 and made sure group call...

Is there a way to see if someone is on the phone? Quite often I'll try to dial someone's extension only to realize the reason they didn't pick up was because they were on the phone. Thanks!

Is there anyway to resize the symbols in the legend in Visio 2003? The legend is great and I can resize the text. But the symbols are just so darn small that they are useless. Can you resize them to make them larger somehow?

I got a "backup succesful" message when I did that. Any thoughts?

There is no option to backup to the card when I use the software. I could backup to my hard drive. Below is the result. I dunno if that helps or not. Backup Information File ---------------------------------------------------------- System Name: PARTNER...

Hi, I have a partner ACS R6 and Partner Messaging R1. I determined in another thread that my modem is probably dead. As when I dial 777, **3 the voicemail says "the modem is in use." I originally just wanted to change the IP address but now I am wondering, does the modem being defective...

Does anyone have a Radio Shack part number of a cable that will work so I won't have to "skin it back"?

When you say an RCA cable, do you mean a normal stereo to mono cable? My CD player has 2 outputs (red and white). and my RCA cable has 4 plugs on it (2 on each side).

What type of cable is needed between a CD player (which has standard RCA outputs and the music on hold port on my Partner ACS R6? Thanks in advance! Peter

Hi, I have a Partner ACS R6 and Partner Messaging R1 and caller ID service (name + number) from my phone company. 2 questions 1) When I have a user (we'll call that person Nancy) transfer a call, how can the person who is about to answer the call (we'll call this person Bob) see who is...

Your ideas are great. Thanks a lot. Thanks for clarifing how the system works, Tommy. I don't want to make it too complicated for callers to call someone. My guess, though is that my boss won't like it that it won't be in order. As in, press 1 for sales, 2 for help, etc. But rather 7,8,9...

Hi, I am now in the process of putting the automated attendant together. I have a Partner ACS R6 and Partner Messaging R1. I read elsewhere on the forums that you can't allow a caller to "dial an extension at anytime" if you also have the option to "Press 1 to speak to Sales, 2 for help, 3...

After staying on the line after I dial 777 and then **3 from a telephone, the system says "The modem is in use." This is a Partner Messaging R1.