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So I guess if you have a version of WGA outside of what is detailed in KB 921914, you're SOL? Damn... So let me get this straight in my head, Automatic Updates is a different issue than WGA, no? WGA has nothing to do with updating software, just bumping MS servers checking for pirated...

Another Update Sorry for the multiple posts but I’m trouble shooting this as I post. New development: when I turn OFF Office protection in Norton, problem does not appear and I cannot duplicate issue. Running Norton Internet Security 2006 ver 9.0.5.5 with Anti Virus 2006 ver 12.2.0.13 both...

Update Just opened a completely different file, with no password protection, file opened normally but when I clicked on properties, same flashing described above… so, seems to be a word issue more than a particular file issue…

OS XP Pro SP2, Office 2000 When opening a word file from the ‘Documents’ shortcut, with the program not launched, the tab in the toolbar flashes orange and the banner flashes active window blue to non-active window blue. If the file is launched with the program already open this problem does...

Good news! Removing the system, et al., attributes revealed the folder within the command prompt and allowed deletion of these files. Not sure what the files were but didn't want to take any chances. Thanks for that, 'wolluf'. PatrixUSA

NT does not give access to the /temporary internet files/ folder thru the command prompt. It's not a real DOS prompt, only a shell. Any other ideas...? Thanks.

I am trying to delete a file that appears in my winnt/profiles/username/temp internet files/content.browser/##### folder but get the message that the file cannot be found. The file size is 0 KB but the file shows up in the folder. When I attempt to delete through NT Explorer I get a message...

I've now researched these keys and they all check out, although some are not necessary, they are legit. So, where does that leave us? PatrixUSA

There are many programs listed in the HKEY_LOCAL_MACHINE...RUN key. I recognize most but there are some that are not familiar to me: nwiz - "nwiz.exe/install" NvCpIDaemon - "RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" BrowserWebCheck - "loadwc.exe" POINTER - "point32.exe" TCASUTIEEXE -...

Yes, thank you. I tried the solutions offered up by previous threads, still getting error. If anyone has any ideas beyond those already offered please advise. Thanks. PatrixUSA

Running Windows NT 4.0 SP6 When I shut down I receive two 'end task' messages stating that the following application cannot respond to the shutdown: "OleMainThreadWndName" Does anyone know what this application is? It does not appear in the applications running list. Also, does anyone know...

Thanks Dana. I’m at home now but will try this when I’m at the office. I installed IIS version 2.0. I’ll post back when I remove then reinstall the WWW component of IIS to see if it shows up. Thanks.

When I follow the above procedure I get a Setup message that states: “Microsoft Internet Information Server may be installed by another process. Please restart your Network Control Panel Applet.” This might be because I have already installed IIS – agree? (See previous post) So, MS IIS already...

How can I make sure Active Server Pages from Service Pack 3 are installed and if they are not how do I install them? Thanks.

I want to thank you both immensely for your assistance but I will have to pick this up tomorrow as I am working off premises for the rest of the afternoon. Will continue tomorrow – again thank you both for your continuing input.

Alright – successfully installed IIS but still no WWW Publishing Service shows up in services – rebooted – still no WWW Publishing Service but tried to reapply Exchange SP anyway, only to get same message: “Setup is starting the World Wide Web Publishing Service service.” With the same error...

I’m not seeing an ‘Add/Remove Windows Components’ button to click in the ‘Add/Remove Programs’ window. I’m running NT Server 4.0 - the only tabs that show up in the ‘Add/Remove Programs’ window are an ‘Install/Uninstall’ tab and a ‘Windows NT setup’ tab. In the ‘Windows NT Setup’ tab I can add...

I see none neither service, hmmm… The Add/Remove Windows components you speak of, where exactly would I find that to add that service? Are you talking about the add/remove programs in control panel? If so, would this service be on the OS install disk? What does this World Wide Web Publishing...

No, to my knowledge Exchange is not using Outlook Web Access so not running IIS. Is there any way to check to be sure? Checked services and processes, nothing there...

Well – upon installation of the Exchange SP, at about 84% completion, I receive the following message and error: Message: Setup is starting the World Wide Web Publishing Service service. Error: The specified service does not exist as an installed service. Microsoft NT ID no: 0xc0020424 Once...