Search results for query: *

It is just a room with about 10 employee's that answer the inbound calls. It is a pretty standard setup; they all have 3903 or 3904's and they answer the inbound calls for different departments and route them. They are all on a hunt group. I confirmed that it wasn't a problem with the...

Hey Guys, I'm having a bit of trouble with my Nortel Option 11 system. Just a little info on the setup. It is running Meridian mail with an attendant setup. There are two cabinets that are connected via fiber. The issue only seems to be happening when option 2 then second option 1 is...

I do not see any. I'm thinking maybe it's because people are making changes in the webgui? For me VSM & ASM say "starting" in the monitor. TFE says "stopping." Any ideas? Thanks!

I have been having a problem with 3 services stopping then sticking in the "starting" state. I don't remember if they're the same as the ones you listed but I'm going to keep an eye on it and next time I go down I'll check but after a restart everything comes up correctly each time. I just...

I had a similar problem with an option 11 cabinet. It was the power supply rectifier. Are you showing an alarm on the PSU? Is this a problem across the board or just on one TN?

Do you get a busy tone if the line is unplugged from your PBX? I assume you're trunking POTS lines?

Thanks for your help guys. It is an R7. I ended up using console 10 to program it. Is there an easy way to get the Avaya software and/or a pinout for the console; incase I need it sometime in the future? The changes I needed to make were actual quite simple with the console. This system...

Second Picture..http://www.mediafire.com/?l7ih8rcbopm5658

Hey Guys, My company recently got a building with an Avaya ACS phone switch and though I haven't yet actually seen it; they sent me some pictures and apparently I'm going to be the admin for it.. I was wondering if anyone from the pictures can tell me what model it is and what software I will...

Is the system administrator mailbox defined by port? What if that password has been changed? Thanks!

Good Morning, I recently was asked to work on an Avaya Partner system. The client has a phone in a back office that is no longer used that keeps receiving voicemail but noone has the voicemail password. I couldn't find enough material on how to admin the system. Is there a master feature...

Thanks! That fixed it. I appreciate your help!

Hello, I'm sure it's probably somewhere in the CLS but I don't know where. When the user is on the phone on their main DN 1250 and a second call comes in on that DN it says "sorry extension 1250 is on the phone." I need the phone to roll to one of the other extensions on the phone. How do I...

I just needed it to bypass hitting the "pickup" key on the display.

Is it manually forwarded? (CFW) Please PRT the TNB for that DN.

Hello, I have an option 11c switch. I have 6 phones on a pickup group; 4x3904s 2x3903s. The users of the 3903s currently have to pickup their handset then hit the pickup button to answer the call. They would like it to autopickup when they pickup the handset. I'm pretty sure there is a CLS...

Hello, I have a Norstar system. I have 8 POTS lines coming in; I can receive calls but I can't make calls out. I have tried power cycling the switch but I still have the same problem. Any suggestions?

When I need to enable a large group of phones (like resorttech12 said) I just ENLC the cards...

I'm having problems setting up CCM6.0. The second try of the installation went better than the last... All of the necessary services are running but when I try to use the web based utility it says "There are no CCM servers configured. Please enter the server details." Does anyone have any...

Thanks, So far today it seems to be working correctly.. I methodically went though the guide... Hopefully this works.. If it works I'll put up a little FAQ so other people don't have to go through the trouble (and 2440 pages)...