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What kind of telco switch does the new T1 provider have? GTD5, 5ESS, DMS100, AT&T? Some switches will not allow the original caller ID to be changed due to fraud, this has to be established with the telco. Best department to talk to is going to be the switch/provisioning group.

refer to my earlier post. this works on 1400 series phones as well. http://tek-tips.com/viewthread.cfm?qid=1692741

check to make sure that their email server is setup as an open relay. you can check the VM log files in VM Pro. c:/program files/avaya/vm pro/vm/logs it should start the email packet handshake and get a reply back from email server.

PROBLEM FIXED! Avaya issued out patch with revised 9500R44.bin, IP500.bin and IP500V2.bin. Put them in .bin directory and all phones came up! ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/95xx_DCP/9508_Fix/IPO_8.1.43_3001/R44/10.1(433001).zip

Avaya is sending me a critical patch update 9500R44.bin. I will install tomorrow mid morning and repost if it works or not.

are all of the PRI settings correct? could you send a sys mon trace of an outbound call?

Have you built an ARS group for your PRI? Are both PRI's set to use the same Line Group ID? Do you have all other analog ports not in use disabled or set to a different Line Group ID?

I'm waiting on Avaya Tier 3 to contact me about the issue right now (well i've been waiting 3 days). As soon as I have an answer/solution I'll post it.

Just an idea not sure if it will work. If you're using a PRI you could setup a shortcode to dial out to an inbound DID on your system. You could then create an incoming call route to an extension and have the extenstion forward unconditionally to another short code that would point to your...

First part does but here is a more recent one from 10 min ago. ********** System (192.168.5.222) has been up and running for 26secs(26572mS) ********** ********** Warning: TEXT File Logging selected ********** ********** Warning: TEXT Logging to File STOPPED on 7/9/2012 12:31:06 **********...

I've recreated it several times. Here is a small trace of the failed firmware. ********** SysMonitor v10.1 (43) [connected to 192.168.5.222 (Cathay Pigments)] ********** 797443mS PRN: Monitor Status IP 500 V2 8.1(43) 797443mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0...

IP Office 500v2 currently at 8.1(43) but was at 7.0 and 8.0 will issue out firmware updates to phones but will freeze up and not complete. I have 2 combo cards in the system one in slot 1 and the other in slot 2, it seems to happen only on slot 2. I've changed out combo cards and controll...

Manager>Users>Username>Source Number>Add>Hmain or Vxxx(xxx=extension number. This will allow the user to access the other mailboxes w/o having a password and turn on their message waiting light. FYI H for huntgroups is case sensitive. Readme: Standard User Source Numbers The following...