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Voicemails not emailing to users.

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upinflamezzz

upinflamezzz

IS-IT--Management
Oct 10, 2011
178
US
Everything is set up properly, but the emails aren't making it to the end user any longer. Where is the email configuration and what has gone wrong?
 
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check to make sure that their email server is setup as an open relay. you can check the VM log files in VM Pro. c:/program files/avaya/vm pro/vm/logs it should start the email packet handshake and get a reply back from email server.
 
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Has it ever worked?
How do you know it is set up properly if you don't know where to configure it???
or did I miss something?

 
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