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I am running IP Office 9.1, that has a ring down circuit to (EOC) Emergency operations. The problem is they can't hear me on the other end. It connects fine, I hear them fine but slightly low volume, disconnects fine. Truck type loop start. impedance auto default. Any suggestions?

Yes I have access to it via Element manager.

I am an IP Ofiice technician trying to help a local non profit with a BCM50. the BCM50 is at the main office and has 4 line and 10 digital extensions. there are 3 IP phones at a remote office. Line 065 is the remote office line and should ring 4 times, if not answered start ringing at the main...

I Have ip500v2 running 6.0(8)that started randomly rebooting a month ago I caught the reboot twice in the trace below. sometimes I doesn't come back up unless I pull the plug. Any Ideas???? Thanks 22931mS RES2: IP 500 V2 6.0(8) Tasks=34 RTEngine=2 CMRTEngine=8 ExRTEngine=0 Timer=92 Poll=0...

Yes all is set, FYI we went back to 3.2 so the buttons would work until I get this figured out. but I Have both config before and after upgrade. appear the same.

I have a client runn IPO 412 software 3.2. Currently if you press the messages button it routes to a remote audix. I attempted an update to 4.2 software and the messages button when pressed wouldn't work. on the voicemail tab for udp I have the need number and if i manually dial it reaches...

My client report that he has 3 customers who when they call his office on the main number they get a fast busy. The customers are located in 3 different area codes within the same state as my client. Service is provided by a full PRI. During testing and monitoring the pri has never been max `d...

What are the short codes to restrict calls to local and toll free on IPO 4.1

Problem solved!!! after deleting a recreating ext and user for the 8th time it worked... Thanks everyone for yor help.

Just to add both user are given softphone permissions.

Both systems have the two licences required for softphone operation. As well as VCM. The 2 site communicate fine to each other if I call from a 5410 from either side. I can connect to the CA IPO 3.2 using PM 4.1 works great. when I try to connect to MD IPO 4.1 using PM 4.1 I get the Fail to...

thanks, I just checked and forced login is NOT checked.

Thanks for the idea, I just tried verify ip and faststart in both option checked and unchecked with no change. Still get error Fail to register with IP Office

I have 2 linked IPO one in California and one in Maryland. I can connect from my laptop to the IPO in california and make calls. When I try to connect to my local (MD) IPO I get the error Fail to register with IP Office. Obviously if I can connect to california it isn't a pc issue. Any...

Can't get ipo 3.2 (55) to fwd to external number. Set-up FWD using phone mgr pro. any suggestions?

I am entering numbers in the system directory and need a pause. tried , p . can you help please?

rotary enabled. thanks

tried reboot no help

I have a merlin magix r4 with messaging r4. Sporadically when you call in (from any type of phone pots or cell) and try to dial a selector code and the auto attend. just keeps playing and doesn't respond. some days are worse than others. I doesn't seem to be line specific. here is what my...

I'm working on a dbs 824 w/ panavoice courier voicemail.I want to remove line five (5) from the auto attendant service.I'm an avaya guy so I don't talk the language.