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I was of the school of thought that 46xx phones don't require licenses to work with IP Office. Do they? Mine are working without, on IPO406v2 with 5.0.22.

I was of the school of mind that 46xx phones don't require licenses to work with IP Office. Do they? Mine are working without, on IPO406v2 with 5.0.22.

My boss and I decided to go for Avaya 3631, then he got overzealous with changing the settings and now his set does not ring at all. I asked him what he did and he did the same to my set. It stopped ringing, but I was able to use the menu to reset to factory defaults and it started to ring...

I looked at abbreviated dialing. However, much as I know there are such on my system, I could not get round to displaying a list of the current mappings. I was assuming they are "system" type.

Hello, I hope there are members here with dual lives - working with IP Office as well as ACM. Coming from IP Office background, I am trying to find what is the equivalent of "global short codes" in the ACM (I mean those that are used such that I do not have to remember some long mobile numbers...

I need a helper to hold my hands doing this thing and at some point we agree on what I give back. rw at oldonyolaro dot com is where I am. Plus some stuff on auto attendant confif on ACM.

Can the other phone be "any" external number other than a mobile phone?

Hello, I have several IP phones connected to Avaya Communications Manager. Here is how it looks like: 3631->Cisco877W <-vpn->Cisco2811-->ACM<-vpn->ASA5505<--1608s | |<-vpn-> Cisco2811 |...

Hello techies, Can someone kindly point me to a tutorial for configuring DISA service on Avaya Communications Manager v5.2.x? I am looking for something that works more like VM Pro in IP Office where I dial a number, get prompted for a short code, which the system then dials, and such short...

In ACM-5.2.1, IP Phones connected cannot "redial". How to enable this on the ACM? Phones are 16xx series.

Hi, I'd like to know if it is possible to make a phone ring both on an extn NNNN and external number NNNNNNNNNNN. I am using ACM 5.2.1. How is it configured? Secondly where do I find documentation on ECM (Extension to Cellular)? Thanks

I have and I've posted it here: http://tiny.cc/giy95

I have a few 46xx VPN phones in which the SGIP was changed, but they do not save these across reboots. No File Server is configured on these phones. Is there a way to get them to save the settings across reboots?

Hello guru, I am very new to all this, and so count on those who have walked these paths. I have an ACM (5.2.1) co-located somewhere, behind a Cisco 2811 router. Then I have my boss who likes mobility and so I have bought an Avaya 3631 for him. He uses ADSL connection at home and so I have...

Sorry for incomplete log. I have now made a WordPad document containing the whole log from sysmon run on the remote IPO. The document is at this http://tiny.cc/77yhj Better to view the document in landscape mode.

SC stands for Short Code, yes. On the remote IPO, here is what I briefly see a connection in SSA, then it disappears, but in the sysmon: 106242452mS RES2: IP 406 DS 5.0(20) Tasks=25 RTEngine=0 CMRTEngine=0 Timer=48 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 106242567mS H323Rx...

Everything is setup correctly. Yes, calls go through a VM Pro module that is prompting for extension number. Whether the VM Pro module is set correctly is another question but the short codes are set correctly because they can be dialed directly from desk headsets and they work. The data I...

I don't have a support contract with Avaya, so I really need to figure this out. I have two IPO's, both running 5.0.20, same specs, except one is using ISDN PRI lines while the other is using analog lines and a GSM gateway which communicates with a PC running VoiceMail Pro. I call a number on...

I have looked at that but still cannot find cause=170, which I captured on sysmonitor. Does this mean it is not documented anywhere and as such there is no solution to it?

87471948mS CMTARGET: 21.109.1 -1 H323TrunkEP: ~CMTargetHandler fe860d04 ep fe837c38 87471949mS CMLineTx: v=21 CMReleaseComp Line: type=IPLine 21 Call: lid=21 id=109 in=1 Cause=170, Interworking Unspecified(IPO) Cause=170 is not listed. I can only see...