What is the ACM equivalent feature?

[sibuor]

Hello,

I hope there are members here with dual lives - working with IP Office as well as ACM.
Coming from IP Office background, I am trying to find what is the equivalent of "global short codes" in the ACM (I mean those that are used such that I do not have to remember some long mobile numbers for contact persons. In IPO instead of dialing +12xxxxxxxxx, I can configure in IP Office a short number, NNNN that maps to this long number so that I do not have to remember the long number.

What is this feature called in the ACM and how do I administer it? I'd like to list those that are already configured and see if I can change, add, delete.

I am happy to be pointed to the documentation for this

 

[4merAvaya]

It sounds like Abbreviated Dialing. There are several lists that can be administered: System, Group, Enhanced, & Personal.

Kevin

 

[sibuor]

I looked at abbreviated dialing. However, much as I know there are such on my system, I could not get round to displaying a list of the current mappings. I was assuming they are "system" type.