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If you edit the 46xxsettings file and change this section: ## Note: ## This setting activates the Avaya Screen Saver which is ## different than the "idle screen" accessed by WMLIDLEURI. ## While it is possible to use WMLIDLEURI as an "idle ## screen", it is recommended that the...

So I've narrowed it down. If I call the vdn 3920 directly and press 1 then dial the 4 digit extension it goes to cover. Ive also missed a step in the first post. Ext 3900 is a hunt group that goes to coverage path 6. Coverage path 6 then tell the call to ring att for 4 rings then goto v3920...

There are more steps in vector 50. The caller has the option to press 2, 3, 4, 5, 6, 9 or 0. The recording is to long and dont want the caller to wait any longer than they have to. I thought that as long as you have Y marked on the rout-to digits with coverage y, then it should follow the...

Yes. If you call my number (3636) and I dont answer it goes to voicemail after 4 rings. You can call it from the outside, inside, or be transfered to it and it covers to voicemail everytime.

Good day everyone! I have setup multiple vectors for our main number and everything is working good except when the person wants to dial the 4 digit extension the phone rings and rings and it never goes to cover. The person at that extension can see the phone ringing and can answer it, but if...

The number that is showing is not our BTN though. It's a number that AT&T is't even aware of. If i call this number, I reach the local hospital!

So I called the carrier and they said since our CID is working when I call someone outside the office it has to be something on our end. They are kind of correct. If I call someone from my desk phone it shows as my DID and when someone calls my desk phone the CID shows correctly, but when...

Thanks for the reply! The Send Calling Number is marked yes. I havent called my carrier yet, but when i call from my deskphone to my house it shoes the correct number for the CID. And when I someone calls me from a DID within the office, there number show correct on the CID. Example, My...

When someone calls my deskphone the caller id shows up perfect, but when my cellphone rings, it shows a generic number, not the actual cid. (EC500 activated and working). Example - I call from (919) 778-4025, my desk phone shows the CID as (919) 778-4025, but my cellphone (EC500) show (919)...

yes....i would like to import them

bleebrant, Thank you very much. It was that easy. I only had 2 call appearance buttons on each of their phones. I setup a third button and it works like a charm now. Thanks again! Brian

Wow, what a subject line! Anyway, I have setup a hunt group that has 4 members. They all login and everything works great when a call comes from the q. My problem is, when a person is logged in and on the phone, they get a call directly to their extension, it immediately goes to cover...

thread1496-1300378 We are trying to figure out how to import a .wav file to a mailbox. We have a couple recorded and saved as .wav and would like to import them to a particular mailbox. Is this possible,if so, how do I go about doing it? Thanks! Brian

mikeydidit, you are great! That worked like a charm. I know it wouldn’t make any friends, but this is what I was asked to do. I wouldn’t intentionally do this to someone (well maybe I would). :-) Thanks Again!!

Found it.....It the group type :-) So if i change the group type to DDC, will call follow the order that I have placed them in the Hunt Group?

mikeydidit, thanks for the reply! I’m not familiar with DDC, is this setup in the Hunt Group or something completely separate? Sorry if this is a dumb question, but I’m lost! :-)

Hello all, Is there a way to setup a Hunt Group that will ring to an particular individual first and then take the first available person if that person is busy/away/logged out? We have a G3V12 with a VDN setup to go to a vector. This vector collects a digit from the caller. If the caller...

wellco9530 - Thank you very much!!! That was it! Put data privacy to y and on hold and vector music works! What getts me is that it was working on vectors for a little while, until i started changing ports. Oh well! It works now. Thanks again! I'm so glad I found this forum!!!

Sorry - Meant to tell everyone that we are running on a Definity G3V12

Hello All! I have been through a lot of threads here in the last couple of days and tried just about all of them, but I am still unable to get my MOH to work. As a side note, I was able to get "MOH" to work when someone called in and was placed in a vector, but when I changed ports it stoped...