I have a Octel 300 with Seranade 4.1.0. My operators are complaining that they keep getting calls with the music on hold playing. I have indentified that the calls are being sent from the digital Octel ports connected to my G3r. Does anyone know what causes this and how to fix it?
koglass
Can you list a print out on how to insert the ARS (9) digit in the route pattern? As of right now when dialing offnet from the CSI the calls are going to my operator but station to station calls work fine.
Thanks
Randy
Currently I have a G3r V11 at my corporate office with 3 Avaya analog voice mux's at my warehouse that's connected by 3 point to point T1's. I want to replace the mux's with a CSI V11 PBX that I have removed from another site. Can someone explain how I would configure both switches to allow the...
anisbet2171
You are right the TDM cable was on the wrong pin's, it was one row off to the right.
Thanks so much for helping me resolve this problem.
Randy
I followed the power down proceedures under FAQ and moved this switch to a new location. When I went to power up the A carrier at its new location it would not power up so I remove the power supply from the B carrier and put it in the A carrier still no power. However the original A carrier...
My toll free numbers are routed to me via DNIS digits. I want the VDN name field to display on the agents phones not the caller ani. How can I do this?
Thanks
Randy
CALL VECTOR
Number: 492 Name: Corp1
Multimedia: n Attendant Vectoring? n Meet-Me Conf: y Lock:n
Basic: y EAS: Y G3V4 Enhanced: y ANI/II-Digits: y
ASAI Routing: n Prompting: y LAI: N G3V4 Adv Route: y
CINFO: Y BSR: Y Holidays: y
01 goto step 2 if unconditionally
02 goto step 6...
This how I have them setup.
VECTOR DIRECTORY NUMBER
Extension: 8311
Name: Corp 1
Vector Number: 492
Meet-Me Conferencing? y
COR: 1
TN: 1
MEE-ME CONFERENCE...
Meet-Me-VDN will not release when the conference call has ended so the next call is denied, caller here's the full to capacity announcement.Why is this happing?
Thanks
Randy
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.