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  1. Chassy

    Skillset

    Just to verify - I suspect you are speaking of a version of a Skillset Performance Report. Got to RTD's and Reports Right Click on the Skillset Performance Report and click Duplicate.. Give the report a name, Go to the selection Tab, Press Update to populate the skillset, Highlight your...
  2. Chassy

    Workgroup

    Hi All, I created a simple DB and converted it to .mde, password protected the VBA mod and hide everything. I then allowed people to download a Demo Version. A couple of people are getting "can't open ____ workgroup information file". I didn't create a workgroup and don't require that the...
  3. Chassy

    New number

    ACD and CDN can't be assigned to an Attendant Console. You'll need to set it up as IADN (Individual Attendant DN) Take a look at IADN (ICI) for multiple IADN appearance. Chas2002 Nortel Portal
  4. Chassy

    Workgroup File

    Hi All, I created a simple DB and converted it to .mde, password protected the VBA mod and hide everything. I then allowed people to download a Demo Version. A couple of people are getting "can't open ____ workgroup information file". I didn't create a workgroup and don't require that the...
  5. Chassy

    Different Use fo Symposium

    Yes - I do this all the time, - use a CLID statement to disconnect. I also use SCCS to verify CLID's dialing into Servers. If not my CLID - call disconnects.
  6. Chassy

    Looking for alternatives to Automated dialing???

    Hi Rach - Chas2002 here. I visit this site from time to time to make sure I'm up on all the Symposium stuff. Did you ever find a viable solution?
  7. Chassy

    Symposium - External Call Not Going to Voicemail

    Try adding SFA to the set with 8208. Not sure about SCCS, but this works great when you need to 'scrub' the original number of that has been answered and xfr'd. If this works send me an emial: sprinttech@beaurivage.com. I'd like to change a couple of my setups...
  8. Chassy

    3rd Party Apps and Symposium Error Codes

    If you think the hex code is a TN - You can use the Hex converter in LD 32.
  9. Chassy

    WANTED - Symposium Error Codes

    Also - the MERL CD is a really good list of error codes.
  10. Chassy

    Position ID and Extension

    Yes - we use the same convention - Ext: 3810 PosID: 3910, etc.
  11. Chassy

    Automated Dialing

    Can you give a little more background on what you're attempting to do. Would a Speedlist work?
  12. Chassy

    SECC 4.2 User can no longer access Reports

    I've never tried it - but a suggestion on another site stated to place 'Nortel SCCS Client' on a networked drive (shared folders)..

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