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We have 2 x S8730 running 5.2, is it possible to connect directly to Exchange 2010 for voicemail storage and managment with out a MAS?

Matt thankyou so much, I can't believe its that easy. Much appreciated.

I have a CM 5.2.1 on a G450, with a S830D with local messaging, is there a way for making changes to multiple or all mailboxes in bulk, specifically chaning mail retention times for all mailboxes?

Many thanks Guys, that is the way I was heading with this, I take it you cannot create a dummy extension without using up a license as you can on CM? It seems there are no spare licenses available to create a H323 extension. When I add the DDI to the fowarding destination, I get no match found...

Seeing as my job is to support 15 CM installations around our group, I think that means I am not a end user. We just happen to have 1 B5800, which I am struggling with, so thought maybe this being a Technical forum for sharing technical knowledge, that maybe someone might be able to help me out!

Really can you not read, (TechnicalUser). Pretty sure that does not say IPO engineer.

Anyone know how to make a Hunt Group overflow to an external DDI?

If I alias a station as a 4620 so that I can use it with 1 x the message button on the handset stops working??? CM 6 or 5.2, 1616 or 9608 handsets. Anyone seen this before? Fix?

5_2 and MAS installed on a Server 2003, using Exchnage 2010.

Hi IPOthermia, I am not using SIP, H323, CM 5.2 on a S8730, with a S8510 ESS LSP. Thanks

Does anyone know what config is needed on the CM to set up vmail to go to a Windows based MAS? Or a link to the documenation?

01204 377 500-549 Extensions : 2xx, 3xx, 5xx String Analysis 3775 | Translation 3 Translation 3 => Replace string 3775 with string 5

I think I may have deleted an ARS sring, is there something an entry needed to route the calls? Why would the 3xx extensions still work? No entry for 2, its not allocated to anything. Thanks

I have managed to break the ARS on our Avaya Index 9, incoming calls to DDI's are mapped to extensions using Pilot numbers, this is working fine for digital extensions starting 3xx but not for analogue extensions starting 2xx? DDI range is 01204 XXX xxx.

This is driving me mad, does anyone know of a way of making incoming calls ring 2 or 3 attendants at the same time, and queue till they are answered? Or queue and hunt out a non busy attendant as they become free?

The calls are coming in from a outside number to a single DDI that represents the reception number, not from the person who she is trying to tranfer to voicemail extension cover path. Will this require an auto attendant?

I think I have looked at that before, will it allow you to specify the particular stations voice mail? i.e Receptionist takes call, caller asks to speak to person, receptionist transfers the call straight into that persons voicemail?

Can someone please help me, I am tryng to set up an autoattendant from scratch, so that our receptionist can transfer calls straight into a stations voicemail instead of having to go via the cover path. Thanks

Thanks mate, managed to set up cdr reporting to a RDDT tool, now exported into sql and running report against it. Cheers

Does anyone know where ACM keeps logs of all calls comign in\out of the switch? Is there a log file somewhere in the Red Hat file system?