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  1. Tech1958

    Queue Timers

    Hello There Yes there is... it MUST be entered under the NO USER Source Number and then the IP Office MUST BE REBOOTED... Also Please Note this affects all the HUNT GROUP Delay Announcement Time and you MUST BE RUNNING VMPro from my understanding. Here is the string ACD_QUEUE_DELAY=nn (nn =...
  2. Tech1958

    Upgrading Conference Center

    Hi There Just follow the Up-Grade Procedures and all you conferences stay in place and all the users and templates stay also. tech1958
  3. Tech1958

    Overflow Group

    Yes you can, but you would have to us a user from the main site, add that user to the hunt group and then unconditional call forward that user to the extension across the network and make sure you tick including Hunt Group Calls. Bye
  4. Tech1958

    CCCv5

    Hi There CCC V5 proposed release date is the end of January 2005 as per my discussions with Avaya
  5. Tech1958

    Using *67/*69

    Hi Bina Just create a system short code or if this is just for one user only create a user short code. Also if this is for a particle phone number you again can create a short code that will automatically insert the *67 in front of the number. I hope this helps.
  6. Tech1958

    line pools

    Hi Need more information. First change line pool code #s, you can do this under the heading of remumbering. You have the system in a PBK mode, lines 801 - 804 are in pool 70 when you press line 801 in programming it will automatically assign the remaining lines because you have told the system...
  7. Tech1958

    Manual CK5 Processor Reset

    Hi If you are unable to use the console, connect to the system using the admin port and use winspm to connect to the system Once you have connected to the system, tell the system to board renumber. this should do the trick for you.
  8. Tech1958

    Magix R3

    Hi Guys Release 3.0 for Magix is not available until May 15 2003. Some of the new feature changes are verified account code, multiple music on hold sources for hunt groups. As soon as I get more information I will post it here. I work for a Avaya Distributor.
  9. Tech1958

    multiple-extension voice mail?

    Hi In Partner Mail Release 5 you can create a group list inside your own mailbox and record amessageasend it to that group list.
  10. Tech1958

    How do I let callers in queue leave a message?

    Hi there You have done the right overflow, but you have not assigned and mailbox to huntgroup 771. If you do this now the caller will be sent to voice mail. As far as prompt based overflow, when you set up your overflow one of the option is do you want prompt based overflow. If you select...
  11. Tech1958

    Hotline set up on a Magix

    Hey The door phone has to be on a CO port then assign that CO port to a virtual extension (adjunct) then assign cover keys of the adjunct to the sets you want to ring.
  12. Tech1958

    DR1 to DR5 616 Question

    Hey Sorry to tell you this but all programming is lost, unless you use Norstar Manager and then you would have to up load the information into the new software
  13. Tech1958

    Add hunt group on 8x24 DR5.1?

    Hi there I easiest way to do what you want to do is just add Answer DNs to the three phones tat you want to ring. Answer DN can be a non assigned extension, but please note it will take up a button on the phone, answer key appear above the intercom keys. If you ave voie mail here, make sure te...

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